Intermediate Support Engineer

5 days ago


Metro Manila Philippines Buscojobs Full time

Overview

Support our B2B customers in their Business Travels

  • Liaise with suppliers and partners to resolve booking issues
  • Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
  • Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way
  • Help define and establish best practices together with the rest of the team in sales, operations, and customer care
  • Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation

Qualifications :

  • Customer service background in Hospitality - hotels, travel agencies, airlines, offices
  • at least 1-year of experience in a similar position
  • Excellent communication skills in Business English, spoken and written
  • Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role

Job Types : Full-time, Permanent

  • Salary : Php21,000.00 - Php25,000.00 per month

Benefits :

  • On-site parking
  • Paid training
  • Pay raise

Schedule :

  • 8 hour shift

Supplemental Pay :

  • 13th month salary
  • Overtime pay

Ability to commute/relocate :

  • San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)

Education :

  • Senior High School (preferred)

Experience :

  • Customer Support Representative: 1 year (preferred)

Language :

  • English (preferred)
  • Shift availability:
    • Night Shift (preferred)
    • Overnight Shift (preferred)
Job Location

Makati, National Capital Region

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