Amazon Account Manager

Overview

Amazon Account Manager (Private Label UK) – Full Time, 8am – 5pm GMT (initially). Potential for flexible hours after onboarding to support work-life balance.

Our client is a fast-growing Amazon business in the clothing and apparel space, backed by four experienced Partners with deep e-commerce expertise. They operate in two core areas: strategic brand partnerships and private label growth, with a focus on accelerating sales, improving processes, and laying the groundwork for long-term success.

They are seeking a top-tier talent to help take the business to the next level and play a pivotal role in scaling operations.

• End-to-End Account Ownership – Manage the entire Seller Central operation from daily execution to long-term strategy, ensuring the account meets KPIs and scales effectively.
• Account Health & Compliance – Monitor performance metrics, address compliance issues, resolve performance notifications, and maintain strong standing across all marketplaces.
• Case Management & Reimbursements – Submit cases to Amazon for issues (lost inventory, inbound discrepancies, etc.); secure reimbursements and track resolutions.
• Listing Creation & Optimisation – Build and refine product listings (titles, bullets, images, A+ content) for maximum discoverability and conversions.
• Data Analysis & Reporting – Use Helium 10 and Google Sheets to analyse trends and drive data-backed decisions to increase sales and profitability.
• Logistics & Inventory Reconciliation – Oversee shipment creation, coordinate with suppliers, reconcile inventory, and maintain data accuracy for POs and products.
• Inventory Forecasting & Planning – Analyse sales trends and lead times to forecast demand and optimise replenishment strategies.
• Pricing & Promotions Management – Develop pricing strategies, manage vouchers and deals, and analyse performance to maximise conversion and margin.
• Product Information Management – Maintain a centralised database of product data, pricing, packaging specs, and variations.
• Customer Service – Respond to customer enquiries and manage product and seller account reviews.
• Scalable Process Development – Help design and implement systems and SOPs to support future growth and building a team around this role.

Must-Have

• At least 3 years of hands-on end-to-end Amazon Seller Central experience managing private label brands
• Solid background in Amazon shipment creation, logistics coordination, and inventory reconciliation
• Strong case management and problem-solving skills on Amazon Seller Central
• Proven ability to plan and execute pricing tactics, run promotions, coupons, and deals
• Experience managing multiple Amazon marketplaces, including the UK (required) and EU (preferred)
• High-level proficiency in Helium 10 for product research, keyword optimization, and listing management
• Track record of developing scalable processes and SOPs
• Experience handling customer enquiries, reviews/feedback, and preserving account health
• Advanced Google Sheets skills for data analysis and reporting

Nice-to-Have

• Experience in the clothing category, including sizing, materials, and seasonal trends
• Experience with Amazon Global Logistics and Amazon Freight

What The Client Offers

• A warm & collaborative community with open communication, teamwork, and mutual growth
• An inventive & open-minded culture that encourages creativity and new ideas
• An outcome-driven & merit-based approach with growth opportunities based on results

Employee Benefits

• After Probation: 1 paid day off per month (accruable) and 10 public holidays in the Philippines
• After 1 Year of Service: 13th-month pay and a monthly HMO allowance
• 3rd and 5th Year Milestones: Financial bonuses for long-term service

We understand that job searching can be challenging. Our goal is to keep the process transparent and respectful. The typical interview process includes a Recruiter Interview, Client Interview, and Practical Test, though this may vary by role. We will keep you informed and provide feedback at each stage, ensuring you feel valued and supported throughout the journey.