Customer Service Representative

17 hours ago

Alabang, Philippines WorldBridge Solutions Full time

Job Summary: The Customer Service Representative (CSR) for the Telco Sales Voice Account is responsible for handling inbound and outbound calls to assist customers with telecommunications products and services. This includes resolving inquiries, promoting telco plans, processing service requests, and ensuring customer satisfaction while meeting sales and quality targets. Key Responsibilities: -Handle inbound and outbound voice calls from existing and potential customers. -Provide accurate information about mobile, internet, and bundled telecommunications services. -Identify customer needs and recommend suitable plans or upgrades. -Process orders, activations, billing inquiries, and account modifications efficiently. -Resolve customer issues and complaints in a professional and timely manner. -Achieve individual and team sales targets and KPIs (e.g., conversion rate, average handle time, quality score). -Maintain up-to-date knowledge of company products, services, promotions, and policies. -Document all customer interactions accurately in the system. -Deliver exceptional customer experience and maintain a positive brand image. Qualifications: -High school diploma or equivalent; college level or degree preferred. -No BPO experience required. -Excellent English communication skills — both verbal and written. -Strong customer service orientation and persuasive selling ability. -Ability to work in a fast-paced, target-driven environment. -Basic computer navigation and data entry skills. -Amenable to shifting schedules, weekends, and holidays. What We Offer: -Competitive base salary plus performance-based incentives/commissions. -Paid training and career development opportunities. -Health insurance and other benefits. -Fun and supportive work environment.

  • Inbound Customer Service Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines EXL Service Philippines, Inc. Full time ₱150,000 - ₱250,000 per year

    Company DescriptionEXL Service is an American multinational professional services company involved in operations management and analytics. EXL offers services in insurance, banking, financial services, utilities, healthcare, travel, transportation, and logistics. EXL focuses on delivering solutions that bring together domain expertise and analytics to drive...

  • Customer Service Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines EXL Service Philippines, Inc. Full time ₱250,000 - ₱500,000 per year

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests.Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments...

  • Customer Service Representative

    7 days ago

    Ayala Alabang, National Capital Region, Philippines TapTalent Full time ₱150,000 - ₱250,000 per year

    We're Hiring: Customer Service Representative (CSR) We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Muntinlupa, Philippines. The ideal candidate will possess strong communication skills and a passion for helping customers, ensuring their needs are met with exceptional service. Location: Muntinlupa, Philippines...

  • Customer Service Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines EXL Service Philippines, Inc. Full time ₱15,000 - ₱45,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media. Roles and ResponsibilitiesInteract with...

  • Customer Service Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines EXL Service Philippines, Inc. Full time ₱80,000 - ₱120,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media.Roles and ResponsibilitiesInteract with...

  • Customer Service Representative

    17 hours ago

    alabang, Philippines DJobs Full time

    Job Description: We’re hiring Customer Service Representatives for our Alabang site! This is your chance to start or grow your BPO career with a smooth, virtual recruitment process — no final interview required. Qualifications: Open for all applicants (with or without BPO experience) Must have good communication skills Amenable to work onsite in Alabang...

  • Customer Service Representative

    5 days ago

    Ayala Alabang, National Capital Region, Philippines IGT Solutions Full time ₱200,000 - ₱250,000 per year

    About the roleWe are looking for enthusiastic Customer Service Representatives to join our team at IGT Technologies Philippines, Inc. in Ayala Alabang, Muntinlupa City. This is a full-time role providing email and voice support to our travel industry clients. As a Customer Service Representative, you will be the first point of contact for our customers,...

  • Customer Service Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱200,000 - ₱250,000 per year

    About the role We are seeking a passionate and dedicated Customer Service Representative to join our team at StaffSmart Outsourcing. This full-time position is based in Alabang, Muntinlupa and offers the opportunity to work in a dynamic, virtual environment. As a Customer Service Representative, you will be the point of contact for our clients, providing...

  • Customer Service Representative

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines INTERCON MANPOWER SERVICES Full time ₱396,000 per year

    We're Hiring Customer Service Representatives – Telco Account (Ayala Alabang)Open for Newbies & TenuredNo Final Interview | Virtual Hiring ProcessPosition: Customer Service Representative (Telco Account)Location: Ayala AlabangSalary: Up to ₱33,000 package + Night Differential, Incentives, HMO, and BonusesResponsibilities:Handle customer inquiries and...

  • Customer Service Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines Fujitsu Philippines Full time ₱120,000 - ₱300,000 per year

    We are looking for Customer Service Representatives to work in AlabangPreferably experienced in contact center or customer facing industry (1 year)Earn up to 25,000 plus Night Differential and Account IncentivesAmenable to work on site at AlabangStart Date: Nov 2025Virtual recruitment process via Zoom (Assessment and Final Interview only)Job Type:...