Academy Manager

2 days ago

Manila, Philippines Monroe Consulting Group Full time

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a dedicated partner to leading automotive brands and mobility companies around the world. They are seeking Academy Manager that will serve as the strategic and operational lead of the Academy in the Philippines. The role oversees training programs, curriculum development, and product education across Sales, Aftersales, and Customer Experience. This position requires hands‑on leadership, proactive stakeholder engagement, and the ability to deliver measurable outcomes while ensuring smooth execution and operational excellence. Key Responsibilities Strategic Leadership & Alignment Translate the Academy's priorities into annual training roadmaps and long‑term capability plans. Stay ahead of industry trends, competitor activity, and learning innovations. Conduct quarterly reviews with stakeholders to ensure priorities remain relevant. Stakeholder & Relationship Management Act as the main liaison with Brand, Marketing, Sales, Aftersales, and L&D teams. Maintain regular structured engagement with stakeholders and share data‑driven insights from training outcomes. Represent the Academy at key events and forums. Program & Curriculum Management Oversee the full training lifecycle‑from needs analysis to evaluation. Ensure content accuracy, branding compliance, and timely approvals. Incorporate real‑world, scenario‑based learning activities into programs. Trainer Development & Capability Building Build and manage a pool of certified trainers across technical and non‑technical areas. Implement certification processes, regular performance reviews, and Train‑the‑Trainer sessions. Operational Excellence Manage a 12‑month rolling training calendar and ensure all logistics are secured in advance. Maintain strict adherence to schedules with contingency plans in place. Track and report on budget performance with corrective measures as needed. Continuous Improvement Identify and address risks related to content readiness, trainer availability, and stakeholder delays. Document lessons learned and implement improvements. Resolve issues or concerns from stakeholders within set timelines. Reporting & KPI Management Deliver regular dashboards and reports covering training volume, satisfaction (NPS), trainer performance, and budget adherence. Present quarterly business reviews with actionable insights linking training impact to dealer performance. Key Requirements This is a high‑impact leadership role for someone who thrives in dynamic environments, executes with precision, and inspires teams to deliver exceptional results in learning and development. Skills & Competencies Strong leadership, communication, and stakeholder management. Expertise in training program design, facilitation, and evaluation. Strong project and financial management discipline. Proficiency in digital learning platforms and tools. Experience 5-7 years in training, academy management, or dealer network development. Background in automotive, retail, or related industries (preferred). Strong facilitation and leadership experience, with proven stakeholder influence. Advantage: exposure to EV technology, digital retailing, or customer experience transformation. Qualifications Bachelor's degree in Business, Education, Automotive Engineering, or related field (Master's preferred). Excellent English and Tagalog communication skills Proficiency in MS Office (Excel, PowerPoint). #J-18808-Ljbffr

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