Team Lead
2 days ago
Overview We\'re hiring a Team Leader to manage and mentor our Legal Intake Specialists. In this role, you will lead a team responsible for guiding prospective clients through the legal intake process and improving engagement and case conversion. As a Team Leader, you will ensure high performance through coaching, performance tracking, and continuous process improvement—supporting LegalMatch\'s mission of making legal help accessible. Responsibilities Lead and support a team of Legal Intake Specialists to meet team goals. Monitor call metrics, conversions, and quality to drive performance. Coach team members through regular feedback, QA reviews, and training. Step in on escalated cases or client issues when needed. Ensure accurate documentation and use of CRM systems. Drive operational discipline—ensuring reports, blockers, and shifts are managed well. Collaborate with cross-functional teams to optimize intake processes. Identify gaps or blockers and recommend improvements. Maintain a positive, goal-driven team culture. Requirements At least 1-2 years of experience in team leadership or supervisory roles. At least 1 year of experience in handling inbound and outbound calls. Proven background in legal intake, customer service, or client success. Strong ability to coach, motivate, and manage performance. Familiarity with CRM systems, QA tools, and call monitoring. Excellent communication and conflict resolution skills. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr
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Senior Team Captain
4 days ago
Rizal, Philippines Boldr Full timeA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...
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Lead Generation Specialist
2 weeks ago
Rizal, Philippines Total Shape Full timeCompany Information Total Shape 1631 E Kelly StIndianapolis, Indiana46203Website: Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. We pride ourselves on delivering comprehensive information that will help you achieve your desired fitness goals with the proper diet, supplements, and...
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Lead Salesforce Quality Analyst
1 week ago
Rizal, Philippines Mav3rik Full timeThe Lead Quality Analyst drives the overall testing strategy and quality assurance efforts across projects. They are responsible for team leadership, including assigning tasks and fostering collaboration among QA members. They oversee the implementation of testing processes, align testing goals with project objectives, and ensure adherence to timelines and...
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Compensation Team Leader
3 days ago
Rizal, Philippines Quantrics Enterprises Inc. Full time ₱120,000 - ₱180,000 per yearThe Strategic Compensation Team Leader is responsible for designing, implementing, and managing compensation strategies that align with the organization's business goals, talent strategy, and market competitiveness. This role ensures that compensation programs support employee engagement, retention, and performance, while maintaining compliance with legal...
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Client Service Team Member
4 days ago
Rizal, Philippines FlyFlat Full timeClient Service Member | Remote | Luxury Travel About FlyFlat FlyFlat helps founders, investors, and executives book international business and first‑class flights at unbeatable rates—often 30–80% below retail. We combine proprietary booking methods with 24/7 white‑glove concierge service to make premium travel seamless. We've grown from 12 to 66...
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Virtual Training
3 weeks ago
Rizal, Philippines TalentPop App Full timeOverview Virtual Training & Success Lead (eCommerce) — responsible for designing and delivering a world-class virtual curriculum that elevates agent proficiency, career progression, and keeps the team up-to-date with the latest eCommerce trends, tools, and best practices. Key Responsibilities Design Learning Journeys: Architect comprehensive training...
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Virtual Training
3 weeks ago
Rizal, Philippines TalentPop App Full timeVirtual Training & Success Lead (eCommerce) Ready to turn eCommerce talent into high-performing experts? Join our rapidly scaling eCommerce ecosystem leader and take the reins of our entire digital learning experience. This isn\'t just a training role; you are the Chief Success Architect for our remote teams, ensuring every agent is equipped to meet, and...
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AI Data Quality
1 week ago
Rizal, Philippines TaskUs Full timeOverview About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
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Lead Fullstack Developer
1 week ago
Rizal, Philippines WHR Global Consulting Full timeOverview Lead Fullstack Developer (Work from Home) – WHR Global Consulting. The client is seeking a highly skilled Full Stack Developer with expertise in ReactJS and Java to become the lead/anchor of the development team. In this pivotal role, you will drive the creation of cutting-edge solutions that align with our goal to facilitate businesses in their...
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Client Acquisition Manager
4 weeks ago
Rizal, Philippines V Group Inc. Full timeV Group is an IT-based solution entity headquartered in New Jersey with global operations and ODCs. We offer services ranging from IT infrastructure to product development, delivering compliant solutions across diverse industry sectors. Our business verticals include Ecommerce, Digital, Professional Services, IT Projects, and Product Development. Join our...