Executive Services Assistant

4 weeks ago

Ilocos Sur Philippines Buscojobs Full time

Overview

Urgent hiring for Customer Service Representative and Technical Support Representative. Location: BGC, Taguig. Company: Tata Consultancy Service. Onsite. Posted today.

Job Description

We are looking for a personable, experienced Customer Service and Technical Support Rep. to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. No assessment required; initial and final interviews. Start ASAP.

Location

BGC, Taguig

Perks
  • Work onsite
  • HMO up to 400,000 PHP with insurance from day 1 (up to 2 million including 3 dependents)
  • Medicine reimbursement up to 10,000 PHP (can go as high as 40,000 PHP including 3 dependents)
  • Equipment provided (if the company conducts a WFH option)
Responsibilities
  • Provide expert advice and information to potential customers about products and services
  • Contribute to profitability and sales revenue through exceptional customer service and a consultative sales approach
  • Assist with client conversions and maintain high customer satisfaction
  • Handle inquiries and support needs as part of the customer journey
Qualifications
  • For TSR only: COLLEGE GRADUATE in a computer-related field; minimum 12 months (1 year) of BPO experience
  • .COLLEGE UNDERGRADUATE, COLLEGE LEVEL, or ASSOCIATE GRADUATE: minimum 2 years (24 months) of BPO experience
  • Willingness to work onsite
  • Excellent English communication skills
Salary

Up to 31,000 PHP per month

Benefits
  • Additional leave
  • Discounted lunch
  • Flexible schedule
  • Free parking
  • Gym membership
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raises
  • Transportation service provided
Schedule
  • 8 hour shift
  • Evening shift
  • Fixed, Flexible, Late, Rotational shifts
  • Monday to Friday; Night shift; Overtime
Supplemental Pay
  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus
COVID-19 considerations

All processes were done virtually; no assessment conducted.

Other

Application questions include highest educational attainment, BPO experience duration, and alternative contact number. Education: Bachelor's preferred. Experience: Customer Service Representative: 1 year preferred. Language: English (preferred).

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