Outbound Sales Representative

4 weeks ago

Philippines ISTA Personnel Solutions Full time

ISTA Personnel Solutions South Africa - we are a global Business Process Outsourcing (BPO) company, partnering with a USA client, providing dental care to nursing home residents.

In this role, you will be responsible for following up with warm leads . Your primary objective is to engage potential clients and secure sign-ups.

NOTE:

  • Working Hours: This role requires you to work USA hours (EST), Mon - Fri, from 9:00am to 6:00pm EST time (3pm to midnight South African time). Note: These hours are subject to change depending on daylight savings and/or the operational requirements of the company.
  • Work Environment: This is a fully remote working role.
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Responsibilities
  • Follow-Up on Leads: Reach out to warm leads who have shown interest in dental services for nursing homes.
  • Service Promotion: Clearly and persuasively communicate the benefits of dental service packages tailored for nursing home residents.
  • Close Sales: Use your sales skills to encourage potential patients to sign up for our services.
  • Customer Relationship Management: Maintain accurate records of interactions with potential patients in the CRM system, ensuring all follow-ups and tasks are documented.
  • Customer Service: Provide exceptional customer service by answering any queries, resolving issues, and ensuring a positive experience throughout the sign-up process.
Qualifications
  • Previous experience in an outbound sales or call centre environment is preferred. Experience in healthcare or dental services is a plus.
  • Exceptional communication skills
  • Strong sales skills
  • Must be proficient in Microsoft Office.

If you are not contacted within 14 working days, please consider your application unsuccessful.

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