Team Lead
4 weeks ago
Lead high-performing teams while leveraging AI to make a global impact At GoTeam, you’ll coach, inspire, and develop Filipino talent to innovate, simplify lives worldwide, and grow as a global leader . Location: Cebu City | Work Setup: Onsite (first 6 months), then HybridShift: Night Shift (11 PM–8 AM PH Time) | Openings: 3 Key Perks & Benefits Up to ₱50,000 salary FREE AI Certification via Project 100K Company-provided laptop + second monitor Industry-best HMO for dependents + extended family ₱1M Life Insurance coverage 25 Paid Time-Off + 5 SIL (after 1 year) Wellness programs: Yoga, Sports Club, monthly team events Access to Exceed Institute, Masterclass, and LinkedIn Learning On-site allowance ₱200/day + salary loan access Exciting company raffles and referral bonuses Why This Role Matters At GoTeam , you won’t just lead teams—you’ll shape high-performing cultures while leveraging AI to simplify lives globally and highlight the Philippines as a hub of world-class talent and innovation . As a Leadership Coach, you will: Find Purpose: Coach team members to perform at their best and exceed client expectations. Unlock Possibility: Build strategic relationships and drive cross-functional success using AI and innovative tools. Accelerate Growth: Receive advanced AI training, mentorship, and career pathways to become a global leader. Key Responsibilities Conduct consistent 1:1 coaching and WIN:WIN performance agreements Lead client check-ins and manage cross-functional collaborations Handle escalations to ensure high-impact service delivery supporting retention and engagement Inspire your team while connecting their contributions to GoTeam’s global mission Who We’re Looking For Experience: 3+ years as a Team Lead in BPO or Shared Services Client relationship management, performance coaching, escalations, and retention initiatives Skills & Tools: Proficient with project management tools (Asana, Trello, ClickUp), communication platforms (Zoom, MS Teams), and CRM/ATS systems Familiarity with AI tools and productivity tech is a plus Non-Negotiables: Night shift availability (11 PM–8 AM PH Time) Willingness to work onsite in Cebu City (Hybrid after 6 months) Strong stakeholder communication and engagement Bonus Points: Experience handling Western clients & C-level stakeholders Knowledge of healthcare, IT, construction, or engineering Leadership or coaching certifications Why Join GoTeam Great Place to Work Certified (4 years in a row) 85% Employee Engagement Score AI-powered tools to multiply productivity and earnings 1,000+ team members and growing Mission: Provide 100,000 free AI certifications via Vjal Institute Culture: Innovation, inclusivity, growth How to Apply Apply & take our AI-powered on-demand interview via Multiplai Meet our Recruitment Team for a live conversation Proceed to client interview or assessment Receive your job offer – fast & transparent #J-18808-Ljbffr
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Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Moder Full time ₱900,000 - ₱1,200,000 per yearThe Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team regarding loan...
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Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines LegalMatch Full time ₱1,500,000 - ₱3,000,000 per yearAs a Team Leader, you will play a critical role in growing the Appointment Setting Team by demonstrating excellence, motivating team members, and creating a supportive environment for continuous learning and open communication. You will drive initiatives, identify best practices, and leverage data to ensure exceptional outcomes and outstanding results for...
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Team Lead
4 weeks ago
Cebu City, Philippines IONOS Full timeAt IONOS , the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment...
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Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Myglit Intelligence Full time ₱34,000 per year**Account: eCommerceWork set up: 100% Onsite at Cebu CityWork shift: 24x7Salary: up to 34K packageStart date: ASAP**Qualifications:• At least 2+ exp as a Team Lead in any LOBs (preferably in retail domain)• Mandatory Skills: Customer Service Helpdesk• Ensure process is executed as per the client contract• Drive performance of the team on the...
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Team Lead
4 weeks ago
Cebu City, Philippines Wipro Full timeJoin to apply for the Team Lead role at Wipro . The purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process. Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Responsibilities Ensure process is executed as per...
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Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines LegalMatch Full time ₱1 - ₱2 per yearAs a Team Leader, you will play a critical role in growing the Appointment Setting Team by demonstrating excellence, motivating team members, and creating a supportive environment for continuous learning and open communication. You will drive initiatives, identify best practices, and leverage data to ensure exceptional outcomes and outstanding results for...
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Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Cobden & Carter International Full time ₱60,000 - ₱80,000 per yearResponsibilities:Working with a diverse range of clients on financial statement preparation, personal tax returns, company & trust returns, partnership returns, BAS preparation & Report packsEnsure our clients meet compliance and tax obligationsTax consulting & Strategic business planning.Supporting and training up-and-coming talent to develop and...
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Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱400,000 - ₱800,000 per yearESSENTIAL FUNCTIONS AND BASIC DUTIES :Set clear team goals and motivate team membersHelp to setup an inspiring team environment with an open communication cultureOversee daily operations, delegating tasks and setting deadlinesIdentify training needs and provide coachingInteract with team members to receive their feedback and help resolve any...
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CS Team Lead
2 weeks ago
Cebu City, Philippines Tahche Outsourcing Services Inc Full timeCustomer Success Manager Team Lead Location: On-site, Cebu-based Employment Type: Full-time, Permanent Tahche is looking for an experienced Customer Success Manager (CSM) Team Lead to oversee and drive the Customer Success function. This role is management-level, leading a team of Customer Success specialists, advocating for clients, and ensuring long‑term...
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Mortgage Team Lead
2 weeks ago
Cebu City, Philippines Moder Full timeTalent Acquisition Specialist | Psychometrician Job Summary The Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team...
