
Back-Office Reporting Associate
1 week ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission.
Account specific roles and responsibilities:
- Gathering timecard reports
- Following up and adjusting daily time-ins
- Setting up timecards and ad hoc reportings
- Provides customer support through different communication channels (phone, email, chat).
- Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services.
- Collaborates with colleagues and different departments to resolve complex issues
- Maintains accurate records on customer interactions, transaction, feedback, etc.
- At least 6 months BPO experience (Back-Office)
- Advance proficiency in using MS Excel (VLOOKUP, XLOOKUP, SUMIF)
- Detailed oriented and organized
- Good verbal and written English skills
- Willing to work onsite in Makati or Mandaluyong
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
-
Back-Office Reporting Associate
1 week ago
Mandaluyong, Philippines ISTA Personnel Solutions Full timeISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused...
-
Back-Office Reporting Associate
2 weeks ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused...
-
Back-Office Reporting Associate
2 weeks ago
Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused...
-
Back Office Data Encoding Associate
2 weeks ago
Mandaluyong, Philippines METACOM Full timeStart your career with Foundever Mandaluyong–Shaw as a Back Office Data Encoding Associate. In this role, you’ll handle data entry and back-office tasks to support daily operations. Open to K-12 graduates or those who have reached any college level—no work experience required. Data encoding experience is a plus but not necessary. Enjoy a starting...
-
Back Office Data Encoding Associate
1 week ago
Mandaluyong, Philippines Metacom Full timeStart your career with Foundever Mandaluyong–Shaw as a Back Office Data Encoding Associate. In this role, you’ll handle data entry and back-office tasks to support daily operations. Open to K-12 graduates or those who have reached any college level—no work experience required. Data encoding experience is a plus but not necessary. Enjoy a starting...
-
Back Office-Email Support Associate-Start Asap
3 weeks ago
Mandaluyong, Philippines Caldwell Communications Full timeOverview Back Office-Email Support Associate Start Asap role at Caldwell Communications. This role involves responding to phone calls and emails to provide information and assistance to clients. Responsibilities Answers phone calls and provides important information/assistance to clients. Checks mail, fax, and internet mail to provide customer assistance....
-
Back Office CSR
1 day ago
Mandaluyong, Philippines ISTA Personnel Solutions Full timeISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
-
Back Office CSR
4 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱250,000 - ₱450,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
-
Back Office CSR
4 days ago
Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱250,000 - ₱450,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
-
Data Encoding
2 weeks ago
Mandaluyong, Philippines Metacom Full timeJob Summary: The Data Encoder / Back Office Representative is responsible for accurately inputting, processing, and managing data into various systems and databases. This role does not involve direct interaction with customers but supports front-end operations by ensuring all back-end information is updated, complete, and accurate. Key...