Back Office CSR

4 weeks ago

Mandaluyong, Philippines ISTA Personnel Solutions Full time

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you Overview Account specific roles and responsibilities Administrative and Back Office provides administrative support across the HR, Benefits, and HRIS functions. uploading and tracking documents in the HRIS, processing department related invoices, and maintaining internal systems and trackers. HR Support Review and process HR-related invoices Upload associate documents into the HRIS (e.g., terminations, transfers, onboarding forms) Maintain and update HR data within the system Support onboarding/offboarding processes as needed Assist with audit preparation and file maintenance Respond to basic HR-related administrative requests Benefits Support Process and track benefits-related invoices Upload and maintain benefits documents (e.g., COBRA notices, enrollment forms) in the HRIS Track benefits-related Leave of Absence activity and data points with Direct Bill Coordinate with vendors for administrative follow-up (as needed) Assist with benefits-related audits and compliance tracking HRIS Administration Excel and report generation There is no external voice component to the work, but there are a lot of emails. There is a lot of Excel work across all departments. At least 6 months experience as an HR Associate / Generalist Experience with HRIS platforms is an advantage BPO Experience is a PLUS Good working knowledge with MS tools Proficiency in MS Excel (Pivot, V-LOOKUP) Strong organizational and multitasking skills. Excellent verbal and written English skills Attention to detail and accuracy. Ability to work independently and as part of a team. Discretion and integrity when handling confidential information. Willing to work onsite in Mandaluyong Amenable working night shifts What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all-inclusive environment where everyone thrives #J-18808-Ljbffr

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