Agency Manager

3 weeks ago

Taguig, Philippines EastWest Bank Full time

Productivity: Allocates assigned auto loan accounts to the groups of In House and TPSP. This includes the assessment of historical figures of the teams, concentration of accounts per area and availability of resources Monitors and reports the productivity and overall status of the team to the bucket manager and remedial tele department head. Performs the timely undertaking of collection activities, or ensures the same by the In House and TPSP personnel assigned Accomplishes or reviews the productivity report to ensure Banks compliance to laws and regulations which may have an impact on the Banks legal stand on the loan recovery Performs coaching and mentoring of remedial collections associates, remedial officers and TPSP personnel assigned Conducts analysis of training and intervention needed and provides the same Recommends and coordinates repossession strategies to improve teams overall work output Accommodates escalations and performs negotiation and persuasion of the client to surrender the vehicle and/or pinpoint the vehicles possessor and location which can no longer be completed by the repossessors in his team. Involves a balance between the loan recovery and the Banks customer service outlook Accommodates encoding of the daily attendance records, leaves, overtimes, etc. of subordinates in the Banks systems Reviews liquidation and/or reimbursement of the expenses incurred in the conduct of daily collection/repossession activities within the Banks timelines according to the Policies and Procedures Manual (PPM) Quality Assurance (QA), Compliance and Service Quality Ensures compliance with all BSP and other regulatory entities and adheres to the established field process and results monitoring and phone/email monitoring guidelines, and other related internal processes Meets the minimum requirements of quality objectives Promotes a customer service-centric approach and addresses customer issues and/or concerns in a timely manner, conducts root cause analysis and prepares necessary reports and/or feedback, and action plans to resolve complaints Acts as first level escalation support for internal and external customers Group Score Examines loan portfolio movement to build strategies for execution in production conducive to flowrate improvement Resolves capacity requirement to ensure optimal allocation of resources and renders capacity planning on a regular basis. Ensures Account to Collector Ratio (ACR) is congruent to the number of accounts per available Full Time Employees (FTEs)

  • Agency Engagement Associate

    3 days ago

    Taguig, National Capital Region, Philippines Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Insurance Assistant Unit Manager

    4 weeks ago

    Taguig, Philippines GLOBAL ONE LIFE INSURANCE AGENCY Full time

    Are you passionate about helping individuals and businesses make informed financial decisions? Do you thrive in a fast-paced, client-focused environment? If so, we want YOU to join our team as a Financial Advisor! Responsibilities: • Identify and connect with potential clients through various channels • Assess clients’ financial needs and recommend...

  • Agency Manager

    3 weeks ago

    Taguig, Philippines EastWest Bank Full time

    Productivity:Allocates assigned auto loan accounts to the groups of In House and TPSP. This includes the assessment of historical figures of the teams, concentration of accounts per area and availability of resources Monitors and reports the productivity and overall status of the team to the bucket manager and remedial tele department head. Performs the...

  • Lead for Advertising, Media and Creative Agency(Officer)

    3 weeks ago

    Taguig, Philippines EastWest Bank Full time

    About the Job Locations: Taguig Corporate Title : Junior Officer to Senior Assistant Manager Work Arrangement: Hybrid Our Marketing and Cash Management Team is looking for experienced professionals to join us in Taguig for the role of Lead for Advertising, Media and Creative Agency . In this role, you will oversee brand guardianship by ensuring advertising...

  • Insurance Assistant Unit Manager

    4 weeks ago

    Taguig City, Philippines GLOBAL ONE LIFE INSURANCE AGENCY Full time

    Are you passionate about helping individuals and businesses make informed financial decisions? Do you thrive in a fast-paced, client-focused environment? If so, we want YOU to join our team as a Financial Advisor! Responsibilities: • Identify and connect with potential clients through various channels • Assess clients’ financial needs and recommend...

  • Accounts Manager

    3 days ago

    Taguig, National Capital Region, Philippines Zimmo Outsource Solutions Inc. Full time

    As Accounts at our Experiential Marketing and Design Agency, you will play a crucial role in managing and growing client accounts. You will be responsible for building strong relationships with clients, understanding their business objectives, and delivering innovative solutions to meet their needs. Your expertise in experiential marketing and design will...

  • Quality Management Analyst

    4 days ago

    Taguig, Philippines Sun Life Financial Full time

    Job Description You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights....

  • Digital Commerce Content Manager

    2 weeks ago

    Taguig, Philippines Procter & Gamble Full time

    P&G is looking for an eContent Brand Manager in Manila. This role will include the following:Lead, develop, and implement the eCommerce content strategy & plan to accelerate growth for our key brands. This includes, but is not limited to influencer management, content (livestreams, videos, static assets, etc.) and media management, and brand benefit...

  • Digital Commerce Content Manager

    2 weeks ago

    Taguig, Philippines Procter & Gamble Full time

    P&G is looking for an eContent Brand Manager in Manila. This role will include the following: Lead, develop, and implement the eCommerce content strategy & plan to accelerate growth for our key brands. This includes, but is not limited to influencer management, content (livestreams, videos, static assets, etc.) and media management, and brand benefit...

  • Creative Manager

    7 hours ago

    Taguig, Philippines WHR Global Consulting Full time

    Qualifications -Bachelor’s degree in Marketing, Design, or related field -3–5 years of experience in a creative/marketing role (consumer electronics preferred) -Proficient in Adobe Creative Suite -Experience in creative design, layout, and social media content -Willing to work onsite near Arca South, Taguig Key Responsibilities -Lead creative...