Client Engagement Support
3 days ago
Client Engagement Support – CO Careers Position Title: Client Engagement Support Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing – Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: Supports Sr. Client Engagement Specialist in the overall performance of assigned programs, including coordinating the marketing, service, and reporting processes for each program. Handles all operational support tasks of assigned programs. What You’ll Do Provide service and operational support for assigned programs Maintain pricing spreadsheets and coordinate with creative and support teams Assist with web, art, and inventory tasks, including product uploads and proofing Manage product samples, orders, and follow-ups to meet production schedules Set up new customer records, budget uploads, and online accounts Communicate with customers on backorders, substitutions, and order tracking Collaborate with vendors, the Distribution Center, and sales partners to ensure timely product delivery Perform clerical duties, data gathering, and customized reporting Provide coverage for the Sr. Customer Engagement Specialist as needed Utilize tools for sales analysis and branding compliance What We’re Looking For 2 years of college-level knowledge in math, writing, public speaking, and computer skills 1-3 years of related experience in customer service or relationship/account management Specialized product and industry knowledge preferred Strong proficiency in databases, spreadsheets, and computer applications Excellent written and verbal communication skills Experience in customer service, relationship management, and reporting Ability to collaborate with leadership to resolve budget and pricing deviations Industry certification at the Certified Advertising Specialist (CAS) preferred Why You’ll Love Joining the CO Fam At Clark Outsourcing , we’re redefining what it means to work in a BPO. No regular office setup – it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched, and experience it yourself to believe it. Benefits HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more. In-office swimming pool, CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth. Travel opportunities: at least 20 staff per year to visit clients in the US, UK, and Australia. Paid holidays, earned PTO from first month, wellness leave (no questions asked), special leaves like bereavement, parental leave, and Magna Carta leave. Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, flexible workplace. Yearly performance appraisals, career advancement programs, CO League events, and guidance from coaches. Growth and Recognition Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing coaches. Ready to experience the best workplace ever? We can’t wait to welcome you to the team #J-18808-Ljbffr
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						Client Engagement Support
2 weeks ago
, Pampanga, Philippines The Lead Tree - Clark Outsourcing Full timePosition Title: Client Engagement Support Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: Supports Sr. Client Engagement Specialist, in the overall performance of assigned programs, including coordinating the marketing, service, and reporting...
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, Pampanga, Philippines Link Wealth Adviser Support Full timeClient Services Manager (CSM) Qualifications Applicants must meet the following minimum requirements: Leadership Experience : At least 5 years of progressive leadership or management experience in client services, account management, BPO operations, or a closely related field. Industry Knowledge: Strong background in financial services, wealth management,...
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, Metro Manila, Philippines STAFF X Full timeAbout Our Client Our client is a leading Australian company within the home improvement and building products industry, dedicated to providing quality solutions through a strong national dealer network. They take pride in fostering a culture built on teamwork, clear communication, and customer satisfaction — ensuring every interaction reflects their...
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, , Philippines ExlService Holdings, Inc. Full timeKey Responsibilities: Employee Engagement Design and implement engagement programs aligned with company values and team needs Monitor employee morale through pulse surveys, feedback sessions, and informal check-ins Plan and lead events, recognition programs, CSR activities, and wellness initiatives Champion diversity, equity, and inclusion (DEI) efforts...
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