Customer Service Team Lead

Customer Service Team Lead Operations Seabank

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

• Open to fresh graduates and college undergraduates with related working experience
• BPO experience is an advantage
• Must have good English communication skills
• Willing to work in Alabang on shifting schedules

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Customer Service Associate

Makati, National Capital Region CEMEX

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Job Description

What is the job?

• Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logístical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
• Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns with extra diligence. Define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement).
• Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact relationships.
• Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations.
• Inform and regularly update clients on the company’s various customer contact tools to facilitate order fulfillment.

Do you have the following qualifications?

• Bachelors Degree
• Willing to work in Makati
• 0-5 years experience in customer service, order processing or back office
• Above average communication skills written and verbal in both English and Filipino
• FRESH graduates are welcome to apply

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1

Customer Service Representative

Posted today

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Job Description

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

• Open to fresh graduates and college undergraduates with related working experience
• BPO experience is an advantage
• Must have good English communication skills
• Willing to work in Alabang on shifting schedules

This advertiser has chosen not to accept applicants from your region.

2

Customer Service Representative

As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.

• Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
• At least 6 months working experience in the related field is required
• Fluent in English communication
• Good computer navigation skills
• Willing to work full-time

Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.: 3F Forum Robinsons Mall, Pioneer St. corner EDSA, Mandaluyong City

Monday to Friday, 10AM to 4PM

Please bring an updated copy of your resume and valid ID.

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3

Customer Service Representative

Taguig, National Capital Region GDV Business Services Co.

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Job Description

URGENT #HIRING for Customer Service Representative and Technical Support Representative

Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. You will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing profitability and sales revenue through excellence in customer service and a consultative approach to selling and client conversion.

No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below

Location: BGC, Taguig

Company: TATA Consultancy Service

Perks:

• Work Onsite
• HMO up to Php 400,000.00 Medical HMO Insurance effective on Day 1 (up to 2 Million including 3 dependents)
• P10,000.00 Worth of Medicine Reimbursement on top of the HMO (up to 40,000.00 including 3 dependents)
• Equipment is provided (if the company is conducting a WFH)

Qualifications:

• COLLEGE GRADUATE for any computer course-related (for TSR only) must have 12 Months (1yr+) of BPO Experience
• COLLEGE UNDERGRADUATE, COLLEGE LEVEL, and ASSOCIATE GRAD. must have 2yrs (24Months) of BPO Experience
• Willing to WORK ONSITE

Salary up to 31K

Send your updated resume Now

APPLY NOW

Job Types : Full-time, Permanent

Salary : Php25,000.00 - Php31,000.00 per month

Benefits:

• Additional leave
• Discounted lunch
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Transportation service provided

Schedule:

• 8 hour shift
• Evening shift
• Fixed shift
• Flexible shift
• Late shift
• Monday to Friday
• Night shift
• Overtime
• Rotational shift

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

COVID-19 considerations: All processes were done Virtually due to Covid 19 and No Assessment Conducted

NOTE: we assess applicants who have a Qualified Profile and enough BPO Experience and This is WORK ONSITE

Ability to commute/relocate: Taguig City: Reliably commute or planning to relocate before starting work (required)

Application Question(s): Highest Educational Attainment; How long is your BPO Experience; Alternative Number

Education: Bachelor's (preferred)

Experience: Customer Service Representative: 1 year (preferred)

Language: Average English Communication Skills (preferred)

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4

Customer Service Representative

Taguig, National Capital Region GDV Business Services Co.

Posted today

Job Viewed

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Job Description

URGENT #HIRING for Customer Service Representative and Technical Support Representative

Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. You will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing profitability and sales revenue through excellence in customer service and a consultative approach to selling and client conversion.

No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below

Location: BGC, Taguig

Company: TATA Consultancy Service

Perks:

• Work Onsite
• HMO up to Php 400,000.00 Medical HMO Insurance effective on Day 1 (up to 2 Million including 3 dependents)
• P10,000.00 Worth of Medicine Reimbursement on top of the HMO (up to 40,000.00 including 3 dependents)
• Equipment is provided (if the company is conducting a WFH)

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