Business Analyst

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not every day that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to its core software solutions. This is where you and your skills come in. We’re currently looking for: Business Analyst The Business Analyst will be responsible for working across multiple departments to support sales leaders by providing reports and important insights to our sales activities. This analyst will build, maintain and improve management reports and dashboards to monitor our GSP global budget (T&E, sales and marketing discretionary) as well as help our Salesforce specialist manage data integrity, pipeline, and enhance functionality within Salesforce. Experience in project management will also help to ensure all required activities (PO, invoice, deals trackers, etc.) are completed on time. This role requires strong database manipulation and analytical skills, project management skills, and the ability to work with multi-functional teams. Projects are likely to focus on improving operational efficiency and maximizing sales opportunities. To be successful, candidates must have a strong sense of urgency and be able to prioritize multiple work streams. To succeed in this role you must have experience in: Providing analytics support for management to gain insight and drive business operations Creating, tracking, and following up on POs, invoices, and payments Comparing large amounts of data to identify mismatched items for correction and performing required corrections in different platforms (Google Sheets, SFDC, Smartsheet) Working closely with sales leaders to improve analytical tools & reports Developing periodical performance monitoring dashboards, reports, and metrics Working synergetic with cross-functional teams, establishing relationships, and prioritizing tasks Facilitating meetings and providing insightful information to sales leaders Desired Qualifications: At least 3 years of experience in sales analytics & reports and/or project management Strong analytical, organization, problem-solving, and follow-through skills High proficiency with MS Office and Google Suite Excellent oral and written communication skills including listening and presentation skills Ability to work with attention to detail and excellence in troubleshooting and analysis skills Self-starter/willing to take action: Can see opportunities for process improvement Ability to assemble, interpret and apply critical thinking to data to help counsel decisions Ability to efficiently prioritize multiple tasks, projects, and target dates simultaneously Ability to work, lead, and achieve results in a global environment Willingness to work in a fast-paced organization Knowledge about Salesforce, Smartsheet, and strong user of MS Office and Google Suite Ability to synthesize large databases into useful reports and dashboards Willing to work following Eastern Time Good-To-Have: Hands-on experience with utilizing business intelligence tools like Tableau What we offer: Work Onsite / Flexible work arrangement (Hybrid Setup) Comprehensive HMO package (medical and dental) Paid time off and paid sick leave Performance Incentive (Commissions) Employee Assistance and Wellness Programs RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture, and lead all aspects of the business. RingCentral has become the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote, and hybrid work options optimized for the ways we work and live now. About RingCentral/Acquire BPO RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc. Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr