Search Evaluation

2 weeks ago

Pasig, Philippines ByteDance Full time

Overview

Search Evaluation & Investigation - Quality Analyst

ByteDance Pasig, National Capital Region, Philippines

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Responsibilities
  • Quality inspection of evaluated data and daily tasks of specialists
  • Work closely with product operation teams to do investigations, including evaluating cases and summarizing guidelines and SOP
  • Localise the policies, be responsible for policy training, and align the py updates
  • Conduct calibration meetings with the team in the appeal process: analyse different cases, record and evaluate their performance, offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment
  • Work closely with R&D (Research and Development) and PM (Product Manager) to provide feedback on data quality
  • Will be willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult and sexual content
  • Any other duties as assigned
Qualifications

Minimum Qualifications

  • Bachelor's degree or above, or minimum 1 to 2 years of relevant working experience
  • Excellent language skills (Tagalog & English)
  • Excellent problem solving skills and learning abilities
  • An in-depth understanding of local culture and familiarity with the Internet usage habits of local users
  • Strong ability to learn and understand
  • Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role
  • Resilience and commitment to self-care to manage the emotional demands of the role

Preferred Qualifications

  • Overseas working/training is a plus
  • Knowledge about search engines, familiar with social media platforms
  • Familiar with common office software, evaluating experience preferred
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. We strive to do great things with great people, embracing curiosity, humility, and a mindset of continuous improvement.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and our workplace reflects that diversity. We are passionate about this and hope you are too.

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