Senior Executive Assistant

5 days ago

San Fernando, Philippines Rippedboxstation Full time

About the job Senior Executive Assistant (Spanish Bilingual) Position: Senior Executive Assistant Number of hours: 40 hours/week Schedule: Barcelona, Spain (PST equivalent) Tasks required: Daily morning (CET) call with client to: give update/receive tasks also set priorities for the day/week/month to ask questions and give and receive feedback. This call is “chaired” by the EA and careful preparation is required Hands-on approach: Prepare a detailed call agenda and talking points Maintain a running log of tasks, deadlines, and client preferences Follow up promptly after each call with summaries and action plans Respond promptly and professionally to customer inquiries via live video chat, email, phone , and social media DMs Maintain a high level of empathy, accuracy, and customer satisfaction in every interaction Use CRM systems to track tickets, customer history, and resolutions Make and receive calls using cloud phone systems , particularly OpenPhone Assist customers with basic troubleshooting for our mobile apps (iOS and Android) Escalate technical issues to relevant departments as needed Monitor and manage support queues to ensure timely follow-ups (What does this meaning and how is it done?) Create or update support documentation as necessary Ensure SLAs (Service Level Agreements) and KPIs are met Collaborate with other team members for seamless customer support coverage Provide feedback on tools, workflows, or customer pain points for continuous improvement Requirements: Excellent communication skills oral and written in English and Spanish (non-negotiable) Proven experience in executive assistance (navigating personal and professional issues) Iron-clad Discretion Experience using cloud phone systems , especially OpenPhone Ability to troubleshoot basic app issues on both Android and iOS and Apple Mac Strong multitasking and organizational skills Self-starter who can work independently and take initiative (non-negotiable) Is not afraid to ask questions. Knows who/when to ask. Reliable internet connection and a quiet workspace Work Schedule: VA #1: 10 AM 2 PM (-4 hour shift) FOR STARTERS Note: No work required on official European holidays #J-18808-Ljbffr

  • Senior Executive Assistant

    3 weeks ago

    San Fernando, Philippines Scrubbed Full time

    Join or sign in to find your next job Join to apply for the Senior Executive Assistant role at Scrubbed Join to apply for the Senior Executive Assistant role at Scrubbed Get AI-powered advice on this job and more exclusive features. We are looking for an Executive Assistant who has experience running a physical office and can provide exceptional support to a...

  • Senior Executive Assistant

    3 weeks ago

    San Jose, Philippines Keller Executive Search Full time

    This is a position within Keller Executive Search and not with one of its clients. Overview Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior...

  • Senior Executive Assistant

    1 week ago

    San Fernando, Central Luzon, Philippines Scrubbed Full time ₱600,000 - ₱800,000 per year

    Senior Executive AssistantWe are looking for an experienced executive assistant to provide support with the following responsibilities:● Managing client's calendar● Assist with file archives● Correspond directly with clients and third parties on client's behalf● Book travel arrangements● Administrative work such as preparing and sending of invoices...

  • Project Manager/ Senior Executive Assistant

    6 days ago

    San Fernando, Central Luzon, Philippines Boomering inc Full time

    This is a remote position.Position Title: Project Manager/Senior Executive AssistantWork Set-up: HybridSchedule: Monday to Friday, Salary: Full-Time: Php 50,000.00 – Php 60,000.00Our client incorporates loyalty and rewards into the marketing mix of retailers as a white-label solution. Their customers earn cashback and choose how to spend this either...

  • Virtual Executive Assistant

    3 weeks ago

    San Fernando, Philippines Scrubbed Full time

    The Virtual Executive Assistant (VEA) will play a vital role in supporting a high-level executive and his family by managing complex, travel-heavy schedules, coordinating logistics, and handling administrative tasks with precision and discretion. The ideal candidate will be resourceful, detail-oriented, and experienced in managing international travel, VIP...

  • Executive Assistant

    2 days ago

    San Fernando, Central Luzon, Philippines Resourcestaff Full time ₱180,000 - ₱250,000 per year

    RSS is seeking for an experienced Executive Assistant to join our established team. In this role, the successful candidate will be required to work closely with clients and stakeholders.This role is based in Clark Pampanga.About usRSS are dedicated to establishing ourselves as a forefront leader in the resourcing sector globally and we are committed to...

  • Executive Assistant

    2 weeks ago

    San Fernando, Philippines Virtual Rockstar Careers Full time

    Executive Assistant - Virtual Assistant Virtual Rockstar Careers is hiring a full‑time Executive Assistant on behalf of a fast‑growing, science‑driven healthcare diagnostics company that empowers practitioners with cutting‑edge testing and data insights to improve patient outcomes. This remote position reports to the Director. Overview As the...

  • Executive Assistant

    5 days ago

    San Fernando, Philippines RemoteVA Full time

    Executive Assistant - Accounting & Business Operations We are seeking a dedicated and detail-oriented Executive Assistant with a strong background in Accounting and Business Operations . The ideal candidate will monitor business listings, reach out to business sellers via calls and emails, and provide administrative support. Candidates with experience in...

  • Executive Assistant

    2 weeks ago

    San Fernando, Philippines Mass Markets Full time

    Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

  • Executive Assistant

    2 weeks ago

    San Fernando, Philippines MCI Full time

    Position Overview Full‑Time Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology...