Learning Admin Coordinator

1 week ago

Quezon City, Philippines Manulife Full time

Manulife Quezon City, National Capital Region, Philippines Join to apply for the Learning Admin Coordinator role at Manulife The Learning Admin Coordinator role supports the management of program schedules, modules and sessions using the Learning Management System (LMS) tool and coordinating training sessions and materials. The learning coordinator generates reports, processes training-related expenses, supports module organization and testing, works with learning vendors. Other tasks include maintaining training finances, processing exit clearances for Learning and Development, and handling various administrative duties as assigned. This role demands a high level of professionalism, confidentiality, and organizational excellence. The ideal candidate is proactive, detail-oriented, and thrives in a collaborative, fast paced environment. Responsibilities LMS Administration and Reporting Work with Learning Partners and Cluster Leads in arranging program schedules, requirements and logistics. Create, cancel and reschedule training sessions. Create and maintain course calendar for distribution to employees. Upload course materials content for pre-training and post content to Learning Management System (Compass). Organize training/course materials. Manage end to end process for internal training programs. Answer and manage AskHR tickets raised by Learning Partners and employees. Administration and Documentation of Learning Services Online course enrollments and registrations through online payment channels. Training expenses liquidation of credit card transactions. Training Agreement Preparation and Management. Maintain and track finances related to training. Training Documentation and Exit Clearance Create training bonds and maintain training bond database. Qualifications Minimum of 2-3 years experience in administrative roles. Excellent organizational and time management skills, including negotiation, customer service and interpersonal skills. Written and verbal communication skills. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), SharePoint, Compass and Concur. Benefits We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #J-18808-Ljbffr

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