Polish-English Bilingual Customer Support

2 weeks ago


Cebu City, Philippines OfficePartners360 (OP360) Full time

We are looking for a Polish bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our Polish-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform. Key Responsibilities: - Handle inbound and outbound inquiries from Polish-speaking clients and sellers via email, chat, and phone. - Provide accurate and timely information regarding account management, platform features, and order issues. - Assist clients in resolving issues related to listings, payments, and orders on the platform. - Maintain records of interactions, solutions provided, and follow-ups in the system. - Collaborate with internal teams to escalate complex issues and ensure resolution. Requirements: - Fluent in Polish and English (verbal and written). - Previous experience in e-commerce, marketplace operations, or customer support is a plus. - Strong communication and interpersonal skills. - Ability to multitask, prioritize, and manage time effectively. - Problem-solving mindset and attention to detail. - Comfortable working with digital tools and platforms Target Start Date: mid-February: 02/16/2026. Salary is still subject to discussion.



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