Vice President-Quality-Quality Process

2 weeks ago


Philippines ExlService Holdings, Inc. Full time

Accountabilities Drive improvement and innovation for value delivery to EXL and Clients Major Activities Develop process improvement and transformation strategy aligned to key clients’ strategic priorities Support in EXL strategic priorities for driving value capture for EXL Build a strong QE team to strategize and execute process improvements Build employee engagement / development programs in line with functional and business vertical plans Build strong relationship with client stakeholders and internal stakeholders in driving improvement and innovation program Key Performance Indicators Successful execution of Process Improvement Strategy Resolve implementations - Identify and execute at least one key transformation project impacting client business outcomes for strategic client relationships BB / MBB density C-Sat score on Value Addition and Contribution Build domain specific solutions and diagnostic toolkits Build best practice compendium on key business situations / problems Major Activities Develop QE capabilities for business development and support in solutioning for key prospects Build diagnostic toolkits for key business areas in partnership with business innovation team and operations subject matter experts Key Performance Indicators Successful cross-sell of Transformation capabilities Development and application of diagnostic toolkits representing key business footprint Compelling solutioning from value delivery standpoint Manage



  • , Metro Manila, Philippines EXL Full time

    Assistant Vice President-Business Process & Service Excellence -Quality Excellence Responsibilities Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. Analyze business processes and assist in identifying problems and mitigating plans for quality...


  • Philippines EXL Full time ₱1,500,000 - ₱3,000,000 per year

    DescriptionAccountabilitiesMajor ActivitiesKey Performance IndicatorsDrive improvement and innovation for value delivery to EXL and ClientsDevelop process improvement and transformation strategy aligned to key clients' strategic prioritiesSupport in EXL strategic priorities for driving value capture for EXLBuild a strong QE team to strategize and execute...


  • Manila, Makati City, Makati , Philippines Waystone Governance Ltd. Full time

    For over 20 years, Waystone has been at the cutting edge of specialist services for the asset management industry – partnering with institutional investors, investment funds and asset managers.  We work with our clients to help build, support, and protect investment structures and strategies worldwide.Our success depends upon our ability to attract and...


  • Philippines EXL Full time ₱1,500,000 - ₱2,500,000 per year

    DescriptionBuild a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. Analyze business processes and assist in identifying problems and mitigating plans for quality improvement. Responsible for quality assurance across all processes, identify and...


  • , , Philippines JPMorganChase Full time

    Job Description Are you interested in joining an industry-leading Third Party Risk Management team? As a Supplier Assurance Services (SAS) Vice President, you will lead technology and cybersecurity control assessments of supplier environments. These assessments review infrastructure, application stacks and other technologies to ensure compliance with...


  • , , Philippines Edge Titor Full time

    Overview The Vice President of Finance (VP of Finance) is a key member of the executive leadership team, responsible for overseeing all financial operations of the company. This includes financial planning, budgeting, forecasting, risk management, and ensuring compliance with financial regulations. The VP of Finance will play a strategic role in supporting...


  • Philippines EXL Full time ₱500,000 - ₱1,200,000 per year

    DescriptionBasic Functions:§ Monitor and process transactions to ensure client standards are met as well as process improvementopportunities are identified.Essential Functions:§ Monitor transactions as per process guidelines.§ Provide event-based and frequency-based feedback.§ Assist the operations and process training teams in identifying training needs...


  • , Metro Manila, Philippines ACCA Careers Full time

    EMEA Compliance Officer (2nd Vice President) Join to apply for the EMEA Compliance Officer (2nd Vice President) role at ACCA Careers About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award‑winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative...


  • Philippines The Citco Group Full time ₱1,200,000 - ₱2,400,000 per year

    Description  Job Description About CitcoThe market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries...


  • Philippines Meaningful Banking from Metrobank Full time ₱150,000 - ₱250,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...