Technical Support – L2

We are hiring for Japanese Bilingual L2 Technical Supports to work for a client in EastwoodThis is an onsite role that follows a rotating schedule.Salary is up to 100k based on experience and interview result.Minimum requirement of 1.5 years experience working in a similar role. Japanese Bilingual Required.Skills/Knowledge a candidate must have:How a server...

IT Support Engineer (L2 Onsite Support) Location: Balintawak, Quezon City Position Overview We are looking for an experienced L2 Onsite Support Engineer to provide hands‑on technical assistance in setting up, maintaining, and troubleshooting IT and POS systems across our operations. The ideal candidate is proactive, detail‑oriented, and capable of...

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...

Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems (including the API) for the MyPass platform. This role is customer facing and requires excellent verbal and written communication skills as well as the...

Working Setup: Home based / RemoteWorking Schedule: 6 AM to 3 PM PHTWhat We're Looking ForMust-Have Skills: Managing/Triaging L1 & L2 support tickets.Managing/Triaging L1 & L2 support tickets.User Management - account creations, deletions and modifications in Active Directory, Exchange Email accountsExperience in MS Intune as DNZ will be implementing this...

PSC Software a division of PSC Biotech, is a leading provider of cutting-edge, cloud-based quality management and regulatory compliance solutions. Our software helps organizations streamline processes, ensure compliance, and improves overall efficiency, delivering exceptional value to our clients. With specialization in meeting the needs of pharmaceutical,...

Job DescriptionPSC Software a division of PSC Biotech, is a leading provider of cutting-edge, cloud-based quality management and regulatory compliance solutions. Our software helps organizations streamline processes, ensure compliance, and improves overall efficiency, delivering exceptional value to our clients. With specialization in meeting the needs of...

Application Support: Handle low to medium complexity production support tasks, including incident, change, and problem management.Technical Troubleshooting: Resolve software issues, monitor systems, and escalate complex problems to higher support levels (L2/L3).Client Interaction: Communicate effectively with clients to understand and resolve technical...

JOB DETAILS: Company Profile: A leading global BPO company, providing exceptional customer service and technical support solutions to its clients. Position: Service Desk Company Industry: BPO Company Location: Quezon City Schedule: Shifting Salary: Php 26K - Php 30k for L1 - Php 30k-35k for L2 Work set up: Onsite BENEFITS: 13th Month Pay HMO coverage...

We are seeking a proactive and customer-focused L1 Support Specialist to provide first-line technical assistance to Japanese clients. This role is critical to ensuring seamless issue resolution for end-users, guiding them through basic software navigation, account access, and troubleshooting common technical problems. The ideal candidate will follow...