Service Level Management

Achieving SLAs and minimizing SLA breaches. • Monitori service level agreements ensuring SLA are met • Escalates potential service level breaches and recommends solutions to ensure SLAs are met • Monitors and reports to client and management on operational service level • Ensures operational level agreements (OLA) between teams are...

Job SummaryWe are seeking a highly skilled Service Level Management Specialist to join our team at Manpower Core Group Inc.The successful candidate will be responsible for ensuring that our service level agreements (SLAs) are met and exceeded. This will involve monitoring and reporting on operational service levels, as well as managing and driving...

Service Delivery ManagerAt Manpower Core Group Inc., we are seeking a skilled Service Delivery Manager to join our team. The ideal candidate will have a strong background in IT service management and be able to drive client-facing activities and processes. Key responsibilities include: Monitoring service level agreements to ensure SLAs are met Escalating...

Job Summary: Under the direction of the Line Manager, responsible for support for the provision of IT Products & Services provided to customers. Record all service calls. Troubleshoot and resolve incidents within the Incident Response Guidelines (IRG) and any support agreements put in place Primary Duties: Provide professional, polite and timely service to...

Job Summary: Under the direction of the Line Manager, responsible for support for the provision of IT Products & Services provided to customers. Record all service calls. Troubleshoot and resolve incidents within the Incident Response Guidelines (IRG) and any support agreements put in place Primary Duties: Provide professional, polite and timely service to...

Customer Service LiaisonTahj/Nsdmm Management seeks a Customer Service Liaison to join their team. The ideal candidate will possess a 4-year Bachelor's/College Degree in Hospitality/Hotel Management/Tourism Management and have excellent communication and interpersonal skills.Responsibilities:Provide exceptional customer service and support to clients.Manage...

Job Title: Front Desk OfficerAbout the Role:We are seeking a highly skilled and experienced Front Desk Officer to join our team at Tahj/Nsdmm Management. As a Front Desk Officer, you will be responsible for providing exceptional customer service to our clients and guests.Key Responsibilities:* Greet and welcome clients and guests in a professional and...

Qualifications: *Graduate of automotive or equivalent *with extensive experience in automotive (services) *preferably with experience in the same position or at least 2 years as Service Advisor *with high level of communication Offer - 40-60k

Qualifications: *Graduate of automotive or equivalent *with extensive experience in automotive (services) *preferably with experience in the same position or at least 2 years as Service Advisor *with high level of communication Offer - 40-60k

Key Responsibilities:Stay up-to-date on product knowledge to effectively communicate with customers.Provide exceptional customer service, ensuring a positive experience for all interactions.Process transactions efficiently and accurately, maintaining a high level of customer satisfaction.Ensure the store is well-stocked and organized, creating an inviting...

This position is an office-based officer in charge of approving and reviewing the FSOL and OL services provided to the clients ensuring their proper, complete, and timely delivery. This includes shipment, renewal of insurance, parking, maintenance, disposal, and other related matters.Onsite work, 21F NEX TOWER, 6786 AYALA AVENUE, MAKATI CITYAt least 1 year...

About UsSOSAJB Property Management Corp is a dynamic and growing company that specializes in providing top-notch property management services. Our commitment to excellence and integrity drives us to deliver exceptional results for our clients.Job OverviewWe are seeking an experienced Accounting Manager to join our team and contribute to our continued...

About UsSOSAJB Property Management Corp is a dynamic and growing company that specializes in providing top-notch property management services. Our commitment to excellence and integrity drives us to deliver exceptional results for our clients.Job OverviewWe are seeking an experienced Accounting Manager to join our team and contribute to our continued...

Job Title: Collection AssistantWe are seeking a highly organized and detail-oriented Collection Assistant to join our team at Tahj/Nsdmm Management.Job Summary:The Collection Assistant will be responsible for assisting in the collection of outstanding accounts and providing excellent customer service to clients. The ideal candidate will have a strong...

Job SummaryThis role is responsible for delivering exceptional customer service, ensuring timely and accurate communication, and maintaining a high level of service excellence.Key ResponsibilitiesRespond promptly to customer inquiries and concerns via various channels.Resolve customer issues and complaints efficiently and effectively.Process documentation...

Job Title: Front Desk OfficerLocation: Based in Metro ManilaJob Type: Full-timeAbout the Role:As a Front Desk Officer for Tahj/Nsdmm Management, you will be the first point of contact for our clients and guests. We are looking for a highly skilled and customer-focused individual to provide exceptional service and support.Responsibilities:Provide a warm...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Korean Speakers. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer satisfaction targets.Key ResponsibilitiesManage and prioritize a high...

Customer Service Executive OpportunityEps Staffing Service Group, Inc. is seeking a highly skilled Customer Service Executive to join their team. The ideal candidate will possess excellent communication skills, with a strong focus on providing exceptional customer service.Key Qualifications:Fluent English language skills with a neutral American accentAt...

Job Title: Policy Management Services SpecialistWe are seeking a highly skilled Policy Management Services Specialist to join our team at Hunter's Hub Incorporated.Key Responsibilities:Prepare, approve, and issue policies, endorsements, cover notes, and renewal notices in a timely manner.Receive and process requests for policy issuance, ensuring all...

EPS Staffing Service Group, Inc. is currently seeking a highly skilled CUSTOMER SERVICE EXECUTIVE to join their team. Key qualifications include:1. Fluency in English with an American accent2. Strong written and oral communication skills with a US accent or a distinct "twang"3. At least 5 years of experience in customer service or client support,...