Reports Engineer

4 days ago

Manila, Philippines Five9 Inc. Full time

Reports Engineer - Professional Services Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Role Summary The Professional Services Engineer delivers customized reporting solutions using Aceyus VUE, taking ownership of standard projects with moderate complexity. They interact with customers, perform detailed requirements analysis, and build reports and dashboards independently, escalating complex issues as needed. Responsibilities Work with clients to capture and clarify reporting requirements. Independently build and deliver reports using SQL and Aceyus products. Contribute to project scoping, planning, and customer communication. Collaborate cross-functionally to ensure smooth deployments. Perform testing, troubleshooting, and documentation. Mentor junior team members and share knowledge informally. Qualifications Bachelor’s Degree or equivalent experience. 2–5 years in data analytics and reporting roles. Proficiency in SQL and report development. Strong communication and problem-solving skills. Understanding of contact center features and reporting environments (e.g., Five9, Avaya, Cisco). Key Success Factors Ability to become the trusted advisor to the customer for analytics projects. Self-motivated to deliver moderately complex reporting solutions on time with high quality. Ability to work with project managers both internal and external to drive successful project outcomes. Proactive mentorship and knowledge-sharing with other team members. Company Benefits Company stocks Annual merit increase based on performance Paid Leave with Cash Conversion HMO with free dependents Retirement Plan Life Insurance While on work from home setup: Internet and meal allowance are provided Employee Assistance Program for mental and social well-being Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13 th month pay, Solo parent leave, Special leave for women) Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. #J-18808-Ljbffr

  • Reports Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Five9 Full time ₱30,000 - ₱60,000 per year

    Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Reports Engineer

    4 days ago

    Manila, National Capital Region, Philippines Five9 Full time ₱90,000 - ₱120,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Data and Reporting Engineer

    20 hours ago

    Manila, Philippines QBE Europe Full time

    Overview Data and Reporting Engineer is responsible for collecting, transforming, and storing data from various sources, ensuring data quality and integrity, and creating meaningful reports and dashboards for stakeholders. They bridge the gap between data sources and end-users, enabling data-driven decision-making within QBE. This role will also be...

  • Data and Reporting Engineer

    2 weeks ago

    , Metro Manila, Philippines QBE Insurance Full time

    Overview Join to apply for the Data and Reporting Engineer role at QBE Insurance Primary Details: Time Type: Full time; Worker Type: Employee. A Data and Reporting Engineer is responsible for collecting, transforming, and storing data from various sources, ensuring data quality and integrity, and creating meaningful reports and dashboards for stakeholders....

  • IT Junior Reports Engineer

    5 days ago

    Manila, National Capital Region, Philippines Firefly Electric & Lighting Corp. Full time ₱30,000 - ₱60,000 per year

    About the RoleLocation: Malate, ManilaRole Type: Full-time (Onsite)Department: Information TechnologyReporting to: IT Software Reports Team LeaderThe IT Software Engineer specializing in reports, you will be responsible for designing, developing, and maintaining reporting solutions to meet the data analysis and business intelligence needs of the...

  • Senior IT Reports Engineer

    5 days ago

    Manila, National Capital Region, Philippines Firefly Electric & Lighting Corp. Full time ₱900,000 - ₱1,200,000 per year

    About the RoleLocation: Ermita, ManilaRole Type: Full-time / OnsiteDepartment: ITReporting to: IT Manager - Business AnalysisThe IT Senior Software Engineer for Reports is responsible for the requirements gathering and design phase to define business requirements and data flow design. The role also involves working on complex system configuration and leading...

  • Senior Data Engineer, Reporting

    1 week ago

    Manila, Philippines CreatorIQ Full time

    CreatorIQ is the AI-native operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned...

  • Senior IT Reports Engineer

    3 weeks ago

    Manila, Philippines Firefly Electric & Lighting Corp. Full time

    Location: Ermita, Manila Role Type: Full-time / Onsite Department: IT Reporting to: IT Manager - Business Analysis About the Role The IT Senior Software Engineer for Reports is responsible for the requirements gathering and design phase to define business requirements and data flow design. The role also involves working on complex system configuration and...

  • Reporter

    3 days ago

    Manila, National Capital Region, Philippines The Manila Times Publishing Corporation Full time ₱40,000 - ₱60,000 per year

    Competencies• Excellent command of written and spoken English• Degree holder in journalism, communications, or related discipline• Ability to establish and maintain a network of contacts in government and the private sector as source of information and analysis• Ability to identify the angle of news from a raft of available information or seek out...

  • Senior Reporting Analyst

    18 hours ago

    Manila, Philippines QBE Europe Full time

    Overview A Senior Reporting Analyst is responsible for designing, developing, and maintaining reporting solutions that provide actionable insights to stakeholders across an organization. They work with various data sources and reporting tools, and collaborate closely with business analysts and data engineers to deliver comprehensive reporting solutions....