Reporting Analyst

****Role Title:******Reporting Analyst******Role Level:******Career Level 3******Employment Type******Permanent Full Time******Career Stream:******Individual Contributor******Department:******Revenue Operations******Reports to:******Jodie Lee******Achieving our Team Purpose:******Supporting and enabling revenue generating teams to work more efficiently and effectively by improving productivity and increasing customer growth through delivering strategic solutions and reducing friction in processes and tools******Location:******Manila******Size of team:******10 core team + 8 wider team******Direct reports:******0******Date:******October 2024****Planning / Organising: Meets established deadlines; Works to priorities; Prioritises tasks based on importance and urgency****Sales Management Operations: Determines short term needs to build workforce planning forecast; Re-engineers processes to build efficiencies; Manages the suite of salesforce report content; Identifies data issues and provides solutions to resolve; Clearly articulates stakeholders requirements and delivers meaningful reporting solutions****Data Analytics Mastery: Understands how to read, interpret and create graphical representation of data; Performs analytical tasks under guidance; Identifies, analyses, and interprets trends and patterns in structured data; Performs ad-hoc analytics with small to medium-sized datasets; Identifies appropriate methods to draw actionable insights; Continues to iterate findings with additional data*** **3+ years experience working in a Reporting Analyst role, reporting with advanced excel skills (pivot tabling and advanced formulae)*** **Working knowledge of CRM (data entry/reporting)*** **Salesforce experience desirable*** **Intermediate to advanced MS Office / G-Suite*** **Stakeholder requirements gathering*** **Proficient data analytical skills*** **Verbal and written communication skills with all stakeholders*** **Strong time management skills*** **Critical thinking and analytical skills required*** **High attention to detail*** **Ability to work in a fast-paced environment**Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to Please refer to our Privacy Policy at#J-18808-Ljbffr