PH Technical Solutions Consultant

4 weeks ago

Metro Manila Philippines Zoho APAC Full time

Job Description

Join Zoho APAC as a PH Technical Solutions Consultant (ManageEngine). ManageEngine offers 90+ products and free tools that cover everything Enterprise IT needs, at prices businesses can afford.

ManageEngine is the Enterprise IT Management product suite of Zoho Corporation, a company with over 9000 employees and customers in over 180 countries. If you are familiar with ITIL, SNMP, WMI, AD, AWS, Containers, SIEM, or MDM, you will feel right at home here.

ManageEngine products are trusted by 9 out of 10 Fortune 100 companies and are used across more than 50 industry verticals. We’re looking for a candidate who can serve as a technical solutions consultant for our IT management software suite—an in-country expert who will work closely with both partners and customers.

Roles & Responsibilities
  • Act as an evangelist for IT solutions across key areas such as operations, security, help desk, desktop management, and networks.
  • Engage with customers and partners to understand their needs and recommend suitable ManageEngine products.
  • Conduct product demonstrations and address technical queries.
  • Work across multiple IT management products from ManageEngine.
  • Develop expertise in areas such as Desktop Management, IT Help Desk, Windows Management, and Cloud (public and private) Management.
  • Organize and conduct workshops, training sessions, and product events.
  • Travel to customer locations as required.
Requirements
  • Must be residing in the NCR/Manila area.
  • Proficient in English and at least one local language at a professional/business level.
  • Minimum of 3 years of relevant experience in the IT industry.
  • Strong technical background with hands-on experience in ITSM solutions, desktop/server management, and network administration.
  • Interest in learning new software products and exploring technical details.
  • Good interpersonal skills to collaborate effectively with multiple product teams.
  • Experience in data center operations, enterprise LAN networks, or Windows environments is a plus.
  • ITIL v3 Foundation, Microsoft, Cisco, or other relevant industry certifications are an advantage.
Why You Shouldn’t Apply
  • If you're looking for a short-term job change, we discourage you from applying.
  • If you need training for everything you do, this won't be a fit.

Zoho APAC is an equal opportunities employer and welcomes applications from all qualified candidates.

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