Customer Experience

Overview Do you have a proactive personality, a flair for providing customer service, and a thirst for new experiences? ZALORA and its Australian counterpart THE ICONIC are looking for problem-solving, empathetic and passionately communicative talents to join our team in Muntinlupa, Philippines, reporting to an Operations Supervisor. As a Senior Customer...

Client Profile: An international IT firm that innovates and creating solutions, revolutionizing sectors, and providing digital consumer experiences, trust, and safety services. Position: Customer Service Agent - NO EXPERIENCE NEEDED Company Industry: BPO Company Work Location: Alabang, Muntinlupa Work Schedule: Shifting Schedule Salary: Php...

Overview As an Associate Customer Experience Specialist , you will be on the front line of support, delivering high-quality service to our clients and their candidates across voice, chat, and email. You will manage multiple business applications, handle customer inquiries, and resolve issues efficiently and professionally. This role requires multitasking,...

As an Associate Customer Experience Specialist , you will be in the front line of support, delivering high-quality service to our clients and their candidates across various communication channels including voice, chat, and email. You will manage multiple business applications, handle customer inquiries, and resolve issues efficiently and professionally....

Do you have a proactive personality, a flair for providing customer service, and a thirst for new experiences? ZALORA and its Australian counterpart THE ICONIC are looking for problem - solving, empathetic and passionately communicative talents to join our team in Muntinlupa, Philippines, reporting to an Operations Supervisor. As a Senior Customer...

Customer Services Jr. (Technical Sales Admin w/ laboratory testing experience) SGS Muntinlupa City, National Capital Region, Philippines SGS is the leading Inspection, Testing, Verification and Certification company. Job Description Assists the Inside Sales Managers in compiling documentation, generating client quotations, client communications,...

Qualifications: • Bachelor’s degree in Data Analytics or Business. • 2+ years in a similar analytical role (i.e. business analysis, sales data analysis). • Superior oral and written communication skills. • Must have experience with CRM/ICM tools and SAP. • Must have experience with BI tools such as Qlik, Tableau, PowerBI. • High level of...

Fordefi is the first and only institutional MPC wallet and security platform purpose-built for decentralized finance (DeFi). Our platform empowers dozens of institutional customers to securely manage their digital assets and seamlessly deploy them into decentralized financial applications. Given the mission-critical nature of our product, security,...

Job Description Build and maintain strong, long-lasting customer relationships. Serve as the primary point of contact for client needs, inquiries, and escalations. Guide new clients through onboarding to ensure smooth adoption of products or services. Conduct product demonstrations, training sessions, and workshops tailored to client needs. Act as the...

Responsibilities Answering incoming calls from customers, assisting with their questions, concerns, and complaints. Resolving customers' basic and complex issues. Deliver exceptional customer service throughout. Qualifications At least 2 yrs experience in the BPO setting. Experience in handling US health/auto/life insurance (preferred but not required)....