Transitions Manager

4 weeks ago


General Santos, Philippines TTEC Full time

Overview

Your potential has a place here with TTEC’s award-winning employment experience. As a Project Manager working remotely in Manila, Philippines, you’ll be part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all

What You’ll be Doing

Looking for an opportunity to showcase your organization and leadership skills? As the primary liaison overseeing projects at our customer experience centers, you’ll be our client’s point of contact as you build, manage, and maintain project documentation on a global scale. Ensuring projects are completed on time and within budget, you’ll build plans, establish project deadlines, assign functional responsibilities, lead and direct the work of others, conduct due diligence, and gather materials as required. Projects can be internal and corporate business level initiatives.

You'll report to an Executive Director, Project Management. You’ll contribute to the success of the business as you are the primary point of contact overseeing various client projects.

During a Typical Day, You’ll
  • Collaborate with internal teams, stakeholders, senior executive level parties and external clients in a virtual environment

  • Customize, build, manage and maintain effective project records

  • Identify risk, investigate to define mitigation plans, tactfully escalate and execute on change management

  • Clearly articulate requirements and overall project status to various levels and audiences

  • Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives

  • Spearhead innovative projects for corporate initiatives and enhancements

  • Display managerial courage within an individual contributor role as you navigate the project phases

What You Bring to the Role
  • BA/BS or equivalent relevant experience

  • 3+ years' experience in a project management role leading the deployment of medium to large scale global projects

  • PMP and/or equivalent relevant project management experience

  • Operational management experience within the BPO/call center industry required

  • Ability to provide strategic guidance while leading a project team

  • Expertise with formal presentation

  • Experience with project management and word processing software, spreadsheet and flowcharting applications

  • Willing to work on US hours

  • Must have a valid passport and able to travel internationally

What You Can Expect
  • Supportive of your career and professional development

  • An inclusive culture and community minded organization where giving back is encouraged

  • A global team of curious lifelong learners guided by our company values

  • Ask us about our paid time off (PTO) and wellness and healthcare benefits

  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

  • Visit for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

__

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#J-18808-Ljbffr

  • General Santos, Soccsksargen, Philippines KCC Malls Full time ₱250,000 - ₱450,000 per year

    Position OverviewWe are seeking anOperations Project Manager Traineeto lead the optimization of our business operations through automation, data management, and structured process improvements. This role will oversee the use of multiple no-code/low-code tools, manage cross-functional operational projects, and ensure smooth handovers of knowledge and...


  • General Santos, Philippines Magic Full time

    About Magic Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. Application Deadline: 7 November 2025...

  • Operations Analyst

    2 weeks ago


    General Santos, Philippines KCC Malls Full time

    Overview Operations Analyst role at KCC Malls. The position focuses on leading operational improvement projects, automating workflows, and ensuring data-driven decisions across teams. Responsibilities Lead operational improvement projects from planning through execution. Automate workflows and reporting to increase efficiency across teams. Identify gaps and...

  • Operations Analyst

    1 week ago


    General Santos, Soccsksargen, Philippines KCC Malls Full time ₱450,000 - ₱900,000 per year

    Key ResponsibilitiesProject & Process ManagementLead operational improvement projects from planning through execution.Automate workflows and reporting to increase efficiency across teams.Identify gaps and bottlenecks, proposing scalable, data-driven solutions.Run light-weight agile cadences (stand-ups, sprint planning/review/retro) for projects and maintain...


  • General Santos, Philippines GPC Full time

    Overview GPC Philippines Corporation is currently seeking a Controller . This position will work from 12:00 am to 9:00 AM PHT and applies only to Philippine-based legal residents and citizens. Work time will shift to better hours over time. FULL-TIME Employment with FULL benefits! Responsibilities The Controller plays a pivotal role in improving...


  • General Santos, Philippines BestLyfe Group Full time

    Social Media Content Creator BestLyfe Group (BLG) is on the hunt for a world‑class Brand Storyteller — someone who lives and breathes content, strategy, and data. You’ll be the creative force behind the social presence of three powerhouse brands: Dustin Lunde, Lyfe by the Horns, and BestLyfe Group. What You’ll Do Develop and execute a holistic...

  • Head of Recruitment

    4 weeks ago


    General Santos, Philippines MultiplyMii Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from MultiplyMii The Head of Recruitment is a senior leadership role responsible for guiding the recruitment department across operational, tactical, and strategic dimensions. As part of the company’s leadership team, this individual translates business objectives...


  • General Santos, Philippines Hitachi ABB Power Grids Full time

    Overview To extend cabaility of WEB plattform team during maternity leave of our employye we are looking for replacement, spcialist with solid content & web toold management experience to join the team. In this role you will be: managing contenticket via our tiecketing service, take care about content of our company page and support internal awaarnes of...


  • General Santos, Philippines Pearl Full time

    Description Work Arrangement: Fully remoteJob Type: Full-timeWork Schedule: 40 hours per week, with core hours between 9 AM – 6 PM ESTLocations: Remote, open to candidates in PH About Pearl Talent: Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in...


  • General Santos, Philippines Shell Full time

    Overview What’s the role As the Global Discipline Lead (GDL) for Design, you’ll be at the helm of a discipline that’s pivotal to the success of Shell’s business, brand and reputation - guiding a culture where creativity counts. You will be empowered to push boundaries and challenge conventions in an ever-evolving landscape, on a hugely diverse range...