Operations Administrator

2 weeks ago

Makati, Philippines Booth & Partners Full time

Introduction / Job Summary We are looking for an operations professional to support the mobilization and onboarding of Consultants across regions. In this role, you will be responsible for onboarding the consultants and providing global mobility support, assisting with work passes, relocation, and travel arrangements. Additionally, you will handle administrative tasks, manage team inboxes, and coordinate pre-employment requirements to ensure smooth operations. If you enjoy working cross-functionally and delivering exceptional service, this role is for you. Job Responsibilities Understand and process work pass applications, including renewals and dependent passes. Ensure Consultants provide all required completed forms necessary for payrolling, tax filing, and insurance enrollment. Check and arrange required due diligence, including but not limited to background checks, drug & alcohol testing, OGUK medical, and offshore-related training. Update and maintain Consultant details in the system. Track employment and visa expiry dates. Build good rapport with Consultants by providing attentive and quality services. Assist Consultants with working rights requirements and relocation arrangements, including flights, accommodation, transportation, movers, and schooling needs. Onboard new Consultants by providing required documentation such as client-specific policies, payroll calendar, timesheets, and medical insurance information. Coordinate mobilization/demobilization flights and hotels for business or rotation trips. Obtain business visas as required. Manage team mailboxes, respond to client queries within SLA, and route emails to the appropriate teams for action. Perform daily administrative duties to ensure smooth operations of the team. Register eligible Consultants for medical insurance via the online portal and handle deactivation upon cessation of employment. Coordinate pre-employment medical requirements before Consultant commencement. Issue Certificates of Employment and other necessary letters or correspondence upon request. Procure safety tools and PPE as per project requirements. Prepare Purchase Orders upon receiving vendor invoices and send to Finance for payment processing. Perform ad hoc administrative duties as assigned by the Operations Manager. Additional Job Information Full-time, Open/Contract Position No or minimal travel required What We Offer Excellent corporate culture Friendly and supportive team Opportunity to work with a multinational and multicultural team Fun and engaging work environment Career development and growth opportunities Open and transparent communication Requirements ESSENTIAL EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES Fresh graduates are welcome to apply as relevant training will be provided. Dynamic team player with strong cooperation and communication skills. Proactive, detail-oriented, and meticulous. Positive attitude and willingness to learn. Benefits Great Place to Work–Certified Company Premium HMO Holistic employee experience Work-from-home and hybrid work setup Rewards and incentives Monthly engagement activities Career advancement opportunities Paid referral program Seniority level Mid-Senior level Employment type Contract Job function Human Resources Industries Human Resources Services #J-18808-Ljbffr

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