Client Migration Specialist

3 weeks ago

Southern Manila District, Philippines Penbrothers Full time

About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes. About the Client Our client is on a mission to empower fitness business owners with beautifully designed, easy-to-use software. Their Grow product—an advanced CRM built specifically for gyms and studios—is undergoing a transformational upgrade. As part of this rollout, they're migrating existing clients onto the newly rebuilt Grow CRM experience, and they’re looking for sharp, detail-oriented contractors to help them make it happen smoothly. About the Role Our client is looking for a Client Migration Specialist to join the Grow team on a 3-month contract to execute client account migrations within their CRM platform. This role involves following a clearly documented set of migration procedures using Go High Level, ensuring each client's system is clean, structured, and ready for success on the new Grow platform. You’ll be working within a team, but this is a hands-on, task-oriented role that requires you to take ownership of your queue and deliver consistently high-quality setup work. Responsibilities: Perform full CRM migration for each assigned client based on standardized steps. Configure account settings, organize forms, workflows, and assets in Go High Level. Ensure accuracy and consistency in every migrated system. Communicate clearly and proactively if migration blockers arise. Collaborate with internal team members to escalate edge cases or client-specific questions. Requirements: Experience with Go High Level is preferred — you must be confident in navigating and configuring accounts within similar environments. Must speak, read, and write English at a fluent level. Excellent written communication skills — we expect clear, concise updates and documentation. Comfortable following detailed checklists and repeating defined workflows with precision. Tech-savvy and organized — you’ll be handling data and working across tools. Self-motivated and focused — this is a remote role with independent execution expected. Availability to work 40 hours per week, during U.S. Pacific Time business hours. Nice to Have: Prior experience with CRM implementation or client onboarding. Exposure to the fitness or wellness industry. Familiarity with SOPs and QA processes in fast-moving product teams. What You’ll Get: Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. Employee as our biggest asset: We are genuinely invested in our people’s career and welfare. Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home. Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth. Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles. #J-18808-Ljbffr

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