Workforce Management Lead – Partnerships, Scommerce

22 hours ago


Metro Manila Philippines Buscojobs Full time

Green Cross Inc. — MRP Associate

Job Description

GREEN CROSS INC. IS LOOKING FOR A MRP ASSOCIATE TO BE PART OF OUR GROWING FAMILY.

Job Purpose

  • Responsible for effective and efficient planning, implementation and coordination of production delivery schedule for both in-housed and tolled products while managing Materials and Finished Goods Inventory.
  • To contribute to planning operations through the execution and daily application of production planning concepts and principles that support company direction and key business strategies
  • To respond to varied planning-related situations

Job Scope

  • Production Delivery Operations
  • Inventory Control and Management
  • Materials Planning Operations and Monitoring
  • Inventory Management
  • SAP Transactions
  • Data Management

Qualifications

  • Must be a Graduate of BS Industrial Engineering or any related courses
  • Minimum of 2 years of experience and background in production and materials planning preferably in a large-scale manufacturing set-up
  • Must be amenable to work in Alabang, Onsite.
  • FRESH GRADUATES ARE WELCOME TO APPLY

Job Type: Fixed term

Application Question(s):

  • Are you willing to work full onsite in Alabang?

Experience:

  • Supply Planning: 1 year (Preferred)
Unilever — Distribution Resource Planning

Role Title: Distribution Resource Planning (DRP) Support - Fixed Term Contract for 12 months

Overview

Manage per SKU inventory across 31 depots ensuring we have the right SKU mix at any given time to hit 95.5% Dispatch Rate while maintaining lowest possible Cold Storage and Primary Freight Cost. Generates Inventory Analytics reports to guide action plans.

Daily Expected Work:

  • Update inventory data per SKU per depot and address critical SKUs ASAP
  • Laydown and confirm loading schedule for the following day
  • Create loading mix per truck based on latest inventory and forecast
  • Create STOs (SAP PO) for the trucks to be loaded the following day
  • Download and analyze OOS per depot per day
  • Send daily stop booking advice to CD per depot
  • Monitor SKUs for depletion and Non-moving SKUs
  • Compute number of trucks to be loaded per depot per week
  • Optimize Kinaxis in depot replenishment; if Kinaxis is unavailable, find alternatives

Qualifications

  • At least 1 year experience in Supply Chain
  • Familiar with SAP functionalities; digitization enthusiast
  • Strong understanding of Inventory Planning and Material Planning
  • Ability to coordinate with cross-functional departments
  • Good verbal and written communication skills
  • Analytical mindset; comfortable handling large data sets
  • Able to adapt to fixed-term contract of 12 months
  • Willing to work on Saturdays or Sundays as needed

Note: Unilever equity statements regarding inclusion included.

Unilever — Operations Resource and Planning Manager (Services)

Posted 1 day ago

Job Description

Job Title: Resource Planning Manager (Services)

Job Type: Full-time

About the Company: We install and operate Building Maintenance Units (BMU).

Key Responsibilities:

  • Develop and implement resource planning strategies to meet project objectives and deadlines
  • Collaborate with Project Managers to assess resource requirements and allocate resources
  • Maintain resource allocation records and track utilization
  • Identify gaps or bottlenecks and propose solutions
  • Monitor project progress and adjust resource allocation as needed
  • Forecast staffing needs with HR and assist in recruitment/training
  • Analyze utilization data for process improvements
  • Communicate resource plans to stakeholders

Requirements:

  • Bachelor’s degree in Civil Engineering, Project Management, or related field
  • Experience in resource planning or project management
  • Strong analytical and communication skills
  • Proficiency in resource planning software/tools
  • Ability to work under pressure and meet deadlines
  • Experience in workforce planning or capacity planning is a plus
  • Experience in construction industry
Workforce Management — Workforce Scheduler

Posted today

Responsibilities:

  • Maintain hiring plans, rolling forecasts, schedules, rosters, and guidance on staffing levels
  • Historical data collection for trends; standardize methods for forecasting
  • Forecast baseline volume, AHT and shrinkage for a 13-month rolling period
  • Coordinate with client areas and operations to adjust staffing
  • Generate daily/weekly/monthly internal reports

Requirements:

  • 1+ year experience in forecasting and resource planning in a call center
  • Experience in intraday management
  • Advanced MS Office; experience with WF tools
  • Flexible schedule; temporary work-from-home, location flexibility
  • Strong data analysis and communication skills

What we offer

  • Competitive compensation
  • Benefits package including medical, dental, vision
  • Learning and development opportunities
  • Employee resource groups
Kenvue — Workforce Management Analyst

Posted 1 day ago

Overview

The Workforce Management Analyst ensures real-time and intraday workforce management to meet service levels across contact center operations.

What You Will Do

  • Monitor queues to meet service goals; manage real-time adherence
  • Provide headcount requirements for campaigns; support capacity planning
  • Assist in reports and dashboards; collaborate to adjust strategies
  • Coordinate with operations and leadership; communicate load balancing needs
  • Support process improvements and intraday scheduling changes

What We Look For

  • Bachelor’s degree; 1+ year in WFM/forecasting/analytics
  • Strong analytical skills; proficiency with data tools
  • Experience with WFM tools and data visualization platforms
  • Excellent communication and stakeholder engagement

What We Offer

  • Competitive benefits; holidays, vacation, volunteer time
  • Learning opportunities; cross-functional development
  • Equal Opportunity Employer statements included
Genpact — Workforce Management Analyst

Posted 1 day ago

Summary

Genpact inviting applications for Process Developer – MIS & Reporting. Responsibilities include daily/weekly/monthly MIS reporting with zero misses; real-time adherence; incident management; intraday scheduling; and data-driven process improvements. This role may require a 24/7 schedule and sensitive content handling.

Responsibilities

  • Maintain reports and handle queues
  • Drive service levels by staffing adjustments
  • Monitor volume and adherence in real-time
  • Plan work allocation; ensure agent performance
  • Process schedule changes and communications

Requirements

  • Graduate degree or equivalent; 2+ years in MIS/Reporting; advanced MS Excel; SQL and BI tools
  • Experience with ADP Time and Attendance or similar systems is a plus
  • Strong communication and data visualization skills

Compliance

Genpact is an Equal Opportunity Employer. No fees charged for applications.

Workforce Management Specialist — ING

Posted 1 day ago

Overview

The Retail Banking Operations in ING Hubs Philippines seeks a Workforce Management Specialist to assess productivity, determine capacity, and report employee capacity at multiple levels.

Your Job

  • Forecasting and capacity planning; develop optimized schedules
  • Maintain SLAs; manage intraday activities
  • Monitor performance; coordinate with leads and functional units
  • Ensure accurate daily/weekly/monthly reporting; risk management

Requirements

  • Experience in a financial services WFM role is preferred
  • Strong analytical and communication skills
  • Knowledge of workforce management tools and data visualization

Culture and Compliance

ING is committed to an inclusive, compliant workplace.

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