Workforce Management Lead – Partnerships, SCommerce

5 days ago


Manila, National Capital Region, Philippines Shopee Full time ₱900,000 - ₱1,200,000 per year

About The Team
The Workforce Management Lead – Partnerships ensures SCommerce meets operational targets by

aligning headcount supply from agency partners. The role focuses on workforce forecasting, capacity

planning, performance governance, and cross-functional collaboration to support efficient warehouse

operations across multiple sites.

Job Description

  • Forecasting & Planning: Govern workforce forecasts based on projected orders to ensure daily headcount fulfillment.
  • Partner Management: Act as primary liaison with agency coordinators on manpower supply performance targets, and compliance.
  • Attendance & Performance Monitoring: Report daily attendance health checks, highlight pain points, and recommend both short-term fixes and long-term solutions
  • Performance Reviews: Conduct regular partner evaluations to improve attendance, productivity, and service delivery.
  • Cross-Functional Alignment: Work with WH Operations, Ops Support, Expansions, OperationalExcellence, BI, and Finance to address demand changes and operational gaps.
  • Process Improvement: Partner with Workforce Support to implement systems and enhance processes.
  • Compliance: Ensure workforce practices meet labor regulations.
  • Mobility: Proactively visit warehouses in Bulacan, Laguna, and other sites.

Requirements

  • Bachelor's degree in any field.
  • Experience in Workforce Planning, Vendor/Agency Management, or Partnerships within Warehouse, E-commerce, or Logistics preferred.
  • Skilled communicator with the ability to influence stakeholders
  • Knowledgeable in labor regulations and workforce forecasting
  • Willing to travel to multiple warehouse locations


  • Manila, National Capital Region, Philippines Shopee Full time ₱800,000 - ₱1,200,000 per year

    About The TeamWe are looking for a detail-oriented and proactive Scommerce Logistics Planner to join our team. In this role, you will be responsible for managing the end-to-end logistical needs of Scommerce inventory movement, ensuring efficient transfers, pickups, and returns. You will play a key role in optimizing our logistics partnerships and planning...


  • Manila, National Capital Region, Philippines Shopee Full time ₱1,500,000 - ₱2,500,000 per year

    About The TeamScommerce is looking for a strategicGovernance & Insights Business Partnerto join our Partnerships team. This role combinesdata-driven analysis, operational governance, and strategic advisory,with hands-on responsibility for implementing improvements across multiple categories including manpower, assets, packaging, reverse logistics, and...


  • Manila, National Capital Region, Philippines Shopee Full time ₱800,000 - ₱1,200,000 per year

    Department OperationsLevelExperienced (Individual Contributor)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...


  • Manila, National Capital Region, Philippines Shopee Full time ₱250,000 - ₱600,000 per year

    Department Business Development and PartnershipsLevelEntry LevelLocationPhilippines - ManilaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development...

  • Workforce Manager

    3 days ago


    Manila, National Capital Region, Philippines INTELASSIST INC. Full time ₱1,200,000 - ₱2,400,000 per year

    Employment Type: Full-Time EmploymentWork Setup: Hybrid SetupWork Schedule: Night Shift (Following U.S. Eastern Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: Up to 80,000 PHP/MonthlyPosition OverviewThe Workforce Manager is responsible for the strategic and tactical planning of contact center staffing and resources to ensure service...

  • Workforce Manager

    5 days ago


    Manila, National Capital Region, Philippines Innodata Knowledge Services, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Job description:Key ResponsibilitiesTeam Leadership: Lead and mentor Real-Time Analysts, Supply Planning, and Workforce Experts; set performance goals, conduct evaluations, and support career development.Workforce Planning: Oversee forecasting, scheduling, and resource allocation; ensure staffing efficiency while meeting service-level agreements.Performance...

  • Workforce Manager

    1 week ago


    Manila, National Capital Region, Philippines SOUND DECISIONS Full time ₱900,000 - ₱1,200,000 per year

    Were seeking a Workforce Manager to own end-to-end workforce management for our customer-facing operations. You will lead forecasting, capacity planning, scheduling, real-time management, and performance reporting to ensure we meet service levels efficiently while controlling costs. This role partners closely with Operations, Finance, HR, and Technology to...


  • Manila, National Capital Region, Philippines Co Ban Kiat Hardware, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role As a Partnership Marketing Manager (B2B Marketing) at Co Ban Kiat Hardware, Inc., you will play a crucial role in driving the company's B2B marketing initiatives and forging strategic partnerships. This full-time position is based in Metro Manila and offers the opportunity to contribute to the company's marketing and communications...


  • Manila, National Capital Region, Philippines Athena Full time ₱900,000 - ₱1,200,000 per year

    As aClient Partnerships Manager (CPM), you'll be the bridge between Athena's clients and our Executive Partners, leading partnerships that fuel growth and innovation. You'll manage complex client relationships, guide a team of 10–15 Executive Partners, and ensure seamless delivery even in high-pressure situations.What You'll DoLead, coach, and develop a...


  • Manila, National Capital Region, Philippines CXC Full time ₱1,500,000 - ₱2,500,000 per year

    We are looking for a results-driven professional to lead the acquisition and growth of strategic partnerships for consumer-focused programs. This role involves sourcing and securing new partners, managing programs from concept to launch, and driving measurable business growth.Key Responsibilities:Source and acquire new partnership opportunities and convert...