Workforce Management Lead – Partnerships, SCommerce

About The TeamThe Logistics & Sourcing Solutions Business Partner plays a key role in solving the daily transactionalneeds of SCommerce by ensuring smooth coordination between logistics execution and sourcing activities.This role covers midmile execution, packaging inventory planning, reverse logistics (liquidations), andexploratory sourcing across multiple...

Job DescriptionRegularly review supply chain processes and workflows to identify and develop process improvement plans and support in streamlining best practices across warehouses.Establish and monitor key performance indictors (KPIs) for all supply chain activities and use data to identify areas for improvement and recommend corrective actions as...

Workforce Management Director (APAC) – Dialer & Workforce Strategy FocusWe're looking for an exceptional Workforce Management Director to lead our APAC WFM organization and drive end-to-end workforce optimization across forecasting, scheduling, staffing, and real-time operations. This role plays a critical part in shaping performance for outbound...

Job DescriptionEnsure that the Scommerce complies with all national and local laws in Philippines related to business operations, warehousing, and occupational safety.Monitor updates on regulatory requirements from LGU guidelines, FDA, DOLE, BFP, DENR and assess their impact on operations.Maintains a compliance calendar to ensure timely renewals of all...

Category:Business Consulting, Strategy and Digital TransformationLocation:On-site in Taguig City, PhilippinesWork Schedule:Night shiftSalary:Up to PHP 120,000 (depending on experience and qualifications)Experience Level:5+ yearsAbout the Role:We are seeking a strategic, data-driven Workforce & Quality Expert to lead the design, optimisation, and continuous...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

The Admin Partnership Specialist, under the direction of the Partnership Director, provides administrative support and ensures the smooth function of the unit's operations in handling the whole partnership process and its requirements.Responsibilities:Provides administrative support to the Partnership Director ensuring the smooth function of the unit. This...

Optimise call centre operations and drive efficiency with Symbos.Symbos is expanding and looking for a Workforce Management Analyst (Dialer) to join our team. If you have a knack for data analysis, system management, and process improvement in a contact centre environment, this is your chance to make a real impact.What will you do?Operate and optimise...

Job Title: Partnership Ecosystem ManagerLocation: Malaysia/Philippines/ Australia Role OverviewThe Partnership Ecosystem Manager is responsible for building, scaling, and operationalizing TookiTaki's partner ecosystem across Singapore, Malaysia, Philippines, Australia, and New Zealand. This role's core mandate is simple: drive high-quality pipeline and...

JOB DESCRIPTIONIf you're looking to support a Payment Solutions Center, from a workforce management perspective, you have found the right place. The Workforce Management team provides workforce products, technologies, scheduling, forecasting and real time support for the Payments Solution Center contact centers.As a Workforce Analyst in Payments, you will be...