Workforce Management Lead – Partnerships, SCommerce

5 days ago

Manila, National Capital Region, Philippines Shopee Full time ₱900,000 - ₱1,200,000 per year

About The Team
The Workforce Management Lead – Partnerships ensures SCommerce meets operational targets by

aligning headcount supply from agency partners. The role focuses on workforce forecasting, capacity

planning, performance governance, and cross-functional collaboration to support efficient warehouse

operations across multiple sites.

Job Description

  • Forecasting & Planning: Govern workforce forecasts based on projected orders to ensure daily headcount fulfillment.
  • Partner Management: Act as primary liaison with agency coordinators on manpower supply performance targets, and compliance.
  • Attendance & Performance Monitoring: Report daily attendance health checks, highlight pain points, and recommend both short-term fixes and long-term solutions
  • Performance Reviews: Conduct regular partner evaluations to improve attendance, productivity, and service delivery.
  • Cross-Functional Alignment: Work with WH Operations, Ops Support, Expansions, OperationalExcellence, BI, and Finance to address demand changes and operational gaps.
  • Process Improvement: Partner with Workforce Support to implement systems and enhance processes.
  • Compliance: Ensure workforce practices meet labor regulations.
  • Mobility: Proactively visit warehouses in Bulacan, Laguna, and other sites.

Requirements

  • Bachelor's degree in any field.
  • Experience in Workforce Planning, Vendor/Agency Management, or Partnerships within Warehouse, E-commerce, or Logistics preferred.
  • Skilled communicator with the ability to influence stakeholders
  • Knowledgeable in labor regulations and workforce forecasting
  • Willing to travel to multiple warehouse locations

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