Workforce Management Lead – Partnerships, SCommerce

22 hours ago

Manila, National Capital Region, Philippines Shopee Full time ₱900,000 - ₱1,200,000 per year

About The Team
The Workforce Management Lead – Partnerships ensures SCommerce meets operational targets by

aligning headcount supply from agency partners. The role focuses on workforce forecasting, capacity

planning, performance governance, and cross-functional collaboration to support efficient warehouse

operations across multiple sites.

Job Description

  • Forecasting & Planning: Govern workforce forecasts based on projected orders to ensure daily headcount fulfillment.
  • Partner Management: Act as primary liaison with agency coordinators on manpower supply performance targets, and compliance.
  • Attendance & Performance Monitoring: Report daily attendance health checks, highlight pain points, and recommend both short-term fixes and long-term solutions
  • Performance Reviews: Conduct regular partner evaluations to improve attendance, productivity, and service delivery.
  • Cross-Functional Alignment: Work with WH Operations, Ops Support, Expansions, OperationalExcellence, BI, and Finance to address demand changes and operational gaps.
  • Process Improvement: Partner with Workforce Support to implement systems and enhance processes.
  • Compliance: Ensure workforce practices meet labor regulations.
  • Mobility: Proactively visit warehouses in Bulacan, Laguna, and other sites.

Requirements

  • Bachelor's degree in any field.
  • Experience in Workforce Planning, Vendor/Agency Management, or Partnerships within Warehouse, E-commerce, or Logistics preferred.
  • Skilled communicator with the ability to influence stakeholders
  • Knowledgeable in labor regulations and workforce forecasting
  • Willing to travel to multiple warehouse locations

  • Logistics Planner, SCommerce

    22 hours ago

    Manila, National Capital Region, Philippines Shopee Full time $40,000 - $80,000 per year

    Department OperationsLevelExperienced (Individual Contributor)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Logistics & Sourcing Solutions Business Partner - SCommerce

    21 hours ago

    Manila, National Capital Region, Philippines Shopee Full time ₱600,000 - ₱1,200,000 per year

    Department OperationsLevelExperienced (Individual Contributor)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • SCommerce - Dispute Analyst

    4 days ago

    Manila, National Capital Region, Philippines Shopee Full time

    Shopee - SCommerce Dispute AnalystResponsibilitiesAssist in managing FBS disputes on behalf of sellers on time.Validate appropriate data from the system, analyze proof, and collect evidence to ensure a proper course of action is being pursued.Ensure accurate and appropriate responses to disputes.Assist in RO CreationAssisting OSG concerns via IHT and...

  • Visionary Business Development and Partnership Manager

    4 days ago

    Manila, National Capital Region, Philippines beBeeBusiness Full time ₱800,000 - ₱1,200,000

    Business Development and Partnership ManagerThis role involves driving innovation, efficiency, and cost-effectiveness across Scommerce's Vendor Management and Procurement operations.The successful candidate will be responsible for developing smart strategies and leading impactful projects that enhance day-to-day operations, unlocking cost savings and...

  • Procure-to-Pay Business Partner – Partnerships, SCommerce

    21 hours ago

    Manila, National Capital Region, Philippines Shopee Full time ₱500,000 - ₱1,000,000 per year

    Department Business Development and PartnershipsLevelEntry LevelLocationPhilippines - ManilaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development...

  • Workforce Management Lead

    6 days ago

    Manila, National Capital Region, Philippines SPX Express Full time

    OverviewWorkforce Management Lead - Operations, SPX Express, Sorting Center (Calamba, Laguna) — SPX ExpressResponsibilitiesResponsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goalsResponsible for the overall oversight of WFM...

  • Workforce Management Specialist

    2 days ago

    Manila, National Capital Region, Philippines ING Full time

    Role:Sustain common workforce management tasks (reporting, identifying trends, preparing presentations, training specific to WFM tools and capabilities, capacity planning).Forecasting volume and utilizing the forecasted data to create optimized employee schedules and seat allocation.FTE and volume management which includes managing peaks and uplifting...

  • Workforce Management Specialist

    21 hours ago

    Manila, National Capital Region, Philippines ING Full time $40,000 - $80,000 per year

    Role:Sustain common workforce management tasks (reporting, identifying trends, preparing presentations, training specific to WFM tools and capabilities, capacity planning). Forecasting volume and utilizing the forecasted data to create optimized employee schedules and seat allocation. FTE and volume management which includes managing peaks and uplifting...

  • Strategic Workforce Leader

    6 days ago

    Manila, National Capital Region, Philippines beBeeWorkforce Full time ₱800,000 - ₱1,200,000

    Job OverviewWorkforce Management Lead - Operations and StrategyKey ResponsibilitiesDevelop and implement strategic workforce plans to ensure alignment with business objectives.Oversee the end-to-end workforce management lifecycle, including forecasting, scheduling, and real-time monitoring.Collaborate with cross-functional teams to drive process improvements...

  • Workforce Management Professional

    2 days ago

    Manila, National Capital Region, Philippines beBeeWorkforce Full time ₱800,000 - ₱1,200,000

    Job Role:">Sustain core workforce management tasks including reporting, trend analysis, presentation preparation and training for WFM tools and capabilities. Perform capacity planning to optimize employee schedules and seat allocation.Forecast volume and utilize forecasted data to create optimized employee schedules and seat allocation. Manage FTE and volume...