Workforce Management Lead – Partnerships, SCommerce

2 weeks ago


Manila, Philippines Shopee Full time

Shopee Manila, National Capital Region, Philippines About The Team The Workforce Management Lead – Partnerships ensures SCommerce meets operational targets by aligning headcount supply from agency partners. The role focuses on workforce forecasting, capacity planning, performance governance, and cross-functional collaboration to support efficient warehouse operations across multiple sites. Job Description Forecasting & Planning: Govern workforce forecasts based on projected orders to ensure daily headcount fulfillment. Partner Management: Act as primary liaison with agency coordinators on manpower supply performance targets, and compliance. Attendance & Performance Monitoring: Report daily attendance health checks, highlight pain points, and recommend both short-term fixes and long-term solutions Performance Reviews: Conduct regular partner evaluations to improve attendance, productivity, and service delivery. Cross-Functional Alignment: Work with WH Operations, Ops Support, Expansions, Operational Excellence, BI, and Finance to address demand changes and operational gaps. Process Improvement: Partner with Workforce Support to implement systems and enhance processes. Compliance: Ensure workforce practices meet labor regulations. Mobility: Proactively visit warehouses in Bulacan, Laguna, and other sites. Requirements Bachelor’s degree in any field. Experience in Workforce Planning, Vendor/Agency Management, or Partnerships within Warehouse, E-commerce, or Logistics preferred. Skilled communicator with the ability to influence stakeholders Knowledgeable in labor regulations and workforce forecasting Willing to travel to multiple warehouse locations #J-18808-Ljbffr



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