Call Center Agent

Customer Service Representative

Pasig, Palawan Gratitude Inc.

Posted today

Job Description

Overview

Our Customer Service Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.

Responsibilities :

• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Adequately communicate with customers

Qualifications :

• Filipino citizen or with equivalent legal status
• Proven oral and written English communication skills
• Strong logic and problem-solving skills
• Availability to work in various shifts
• Skill in using Windows operating systems
• Organization and work prioritization skills
• TP PSG

Job Types : Full-time, Permanent

Salary : Php21,000.00 - Php22,000.00 per month

Benefits :

• Flextime
• Paid training
• Pay raise

Schedule :

• 8 hour shift
• Shift system

Supplemental Pay :

• 13th month salary
• Bonus pay
• Overtime pay
• Performance bonus
• Yearly bonus

COVID-19 considerations: Always

Customer Service-inbound

Pasig, Palawan Acom Consumer Finance Corporation

Posted today

Job Description

ACOM Consumer Finance Corporation is looking for passionate, innovative, and amazing individuals who are in pursuit of excellence and prominence. Be the part of the game-changing team today and #ACOMplishYourDreams

Responsibilities:

• Assists and answers the client’s concerns for their account with the company
• Maintains a good relationship between the company and its clients
• Performs other duties that may be assigned from time to time

Requirements:

• Bachelor\'s degree holder, any course
• Possesses above average communication skills (both written and verbal), presentation, and customer service skills
• Fresh Graduates are welcome to apply
• Computer Literate (MS Office)
• Willing to work on shifting schedules, and on holidays/weekends
• Willig to report to work in Ortigas Center, Pasig City
• Can start ASAP

Benefits and Privileges:

• Sick Leave coverage
• Vacation Leave
• Bereavement Leave from day 1
• HMO
• Life Insurance
• 5-day work week for Work-Life Balance
• Compliance with Government and Labor regulations

Salary: Php12,400.00 - Php19,000.00 per month

Schedule: 8 hour shift

Non-voice Call Center Agent/ Customer Service

Posted today

Job Description

URGENT HIRING

Position: CSR / TSR / B2B / SALES / TL / QA

Compensation: Competitive Salary Package; With Commission, Incentives, Signing Bonus

Setup: Office-based or Temporary Work From Home (WFH)

Schedule: Day shift or Night shift

Location: Willing to work in Ortigas, Shaw, BGC, or Eastwood

Qualifications: at least 1 year BPO/Call Center experience; Filipino citizen; SHS/HS graduates and college undergraduates welcome; residing in NCR/Metro Manila

Agent Roles: various, including Non-voice, Logistics, B2B, CSR, Collections, TSR, etc. with salary ranges from 23K to 43K depending on role

Customer Service Representative (Collection)

Posted today

Job Description

Location: Ortigas Pasig City

Responsibilities:

• Answering incoming calls from customers
• Sorting inquiries or requests
• Ensuring timely and appropriate handling of requests
• Maintain accurate files
• Deliver high caliber service with empathy and professionalism

Offer:

• Salary up to Php 18,000 - 27,000 monthly
• Allowances, performance incentives, leave credits, insurance, HMO
• Career development opportunities

Requirements:

• At least SHS/HS graduate or equivalent with diploma
• At least 6 months BPO experience
• Good to excellent English
• Computer literate
• Can start asap

Education: Bachelor\'s (required); Experience: 1 year (preferred); Language: English (required)

Customer Service Representative (Csr)

Posted today

Job Description

Responsibilities include answering customers professionally, coordinating returns, and making recommendations for products/services to suit client needs. Requirements include good communication, product knowledge, patience, and ability to work with minimal supervision.

Schedule: 8 hour shift

Education: Bachelor\'s (preferred); Experience: 1 year (preferred); Language: English (preferred)

Customer Service Representative/ Csr- Wfh

Pasig, Palawan Jobtask

Posted today

Job Description

URGENT HIRING Be our Customer Service Representative. Earn up to 30k salary package with SIGN-ON BONUS 15k-20k on selected account. Qualifications: at least six (6) months BPO experience; 6 months TSR experience is a PLUS; HS/SHS Graduate; on-site work acceptable; sales experience preferred. Benefits include HMO, and more.

Job Types: Full-time, Permanent

Salary: Php22,000.00 - Php30,000.00 per month

Benefits include: health/life insurance, paid training, promotions, parking, etc.

Schedule: 8 hour shift, Flexible shift, Mon-Fri, Night shift, Overtime

Application questions: BPO experience, onsite willingness, former CNX/IBM/Stream Global employees?

Education: Senior High School (preferred)

Customer Service Representative (Ft)

Posted today

Job Description

Customer Advocate

Role: Interact with customers, resolve complaints, collaborate with internal and external teams to provide excellent service. Responsibilities include empathy, problem tracking, escalation, process improvement, and knowledge sharing.

Job Requirements:

• Excellent reading, verbal and written communication
• Strong phone handling
• Ability to convey complex ideas clearly
• Open to feedback
• Understanding of CX best practices
• Customer-oriented and adaptable

Education: Bachelor\'s (2) (preferred)

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