Trainer (Rockwell / Ortigas) | Onsite

Position: Trainer (Rockwell/Ortigas) | Onsite Work Location: Onsite at Rockwell Ortigas Work Schedule: Rotating shifts Responsibilities: Design and develop training curricula and materials, choose suitable delivery methods, and conduct training sessions. Assess and monitor the effectiveness of training programs for the overall workforce as well as...

Work Arrangement: Onsite (Rockwell Ortigas) Schedule: ShiftingResponsibilities:Developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas.Requirements:Must have Training experienceExperience in supporting...

Position: Scheduling Analyst (Rockwell/Ortigas) | Onsite Work Location: Onsite at Rockwell/Ortigas Work Schedule: On-site (flexible shifts) Start Date: Immediate Responsibilities: Schedule Development and Maintenance: Create and regularly update optimal agent schedules across vendor and BPO facilities to meet forecasted workload requirements. Vendor and...

Work Arrangement: Onsite (Rockwell Ortigas)Skilled Workforce Management (WFM) Real-Time Analyst to act as an extension of our client, supporting vendor operations and Business Process Outsourcing (BPO) partners. The successful candidate will monitor, analyze, and optimize real-time performance across multiple contact center sites to ensure service level...

Work Arrangement: Onsite (Rockwell Ortigas) Skilled Workforce Management (WFM) Real-Time Analyst to act as an extension of our client, supporting vendor operations and Business Process Outsourcing (BPO) partners. The successful candidate will monitor, analyze, and optimize real-time performance across multiple contact center sites to ensure service level...

Work Arrangement: Onsite (Rockwell Ortigas) Schedule: Shifting Responsibilities:Developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering trainingMonitoring training effectiveness for the general workforce and for targeted discipline/technical areas. Requirements:Must have Training experienceExperience in supporting...

About Us:NV Group is a Financial & Legal Services Group that offers credit management, debt collection, and legal services to clients in Australia. NV Group was formed in 2004 with offices in Sydney & Melbourne, Australia, Auckland, New Zealand and Ortigas Center, Pasig, Philippines.Role:The Trainer is responsible for administering, developing, organizing...

Duties and Responsibilities:Deliver & facilitate trainings per business requirements.Conduct Training Needs Analysis (TNA), as well as develop and execute customized Training Needs Interventions (TNI) to support business KPIs.Regularly communicate, collaborate, coordinate, and calibrate with internal and external stakeholders.Coach and act as a guide on...

Job Purpose:The job of a Process Trainer is to essentially educate, guide, and coach new employees on how to effectively perform their jobs by developing the capabilities that are required for optimal job performance. The job also involves a number of complimentary activities such Training needs analysis, Training Needs Identification, Research & Development...

Job Purpose:The job of a Process Trainer is to essentially educate, guide, and coach new employees on how to effectively perform their jobs by developing the capabilities that are required for optimal job performance. The job also involves a number of complimentary activities such Training needs analysis, Training Needs Identification, Research & Development...