Livestream - Key Accounts Manager

4 weeks ago

Manila, Philippines Shopee Full time

Shopee Manila, National Capital Region, Philippines

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Join to apply for the Livestream - Key Accounts Manager role at Shopee

Shopee Manila, National Capital Region, Philippines

Join to apply for the Livestream - Key Accounts Manager role at Shopee

Get AI-powered advice on this job and more exclusive features.

  • Build and maintain strong relationships with top Shopee Live Sellers
  • Directly coordinate with Seller streamers and acquire a thorough understanding of their needs
  • Cascade relevant information, updates, and best practices to Sellers through regular communication
  • Resolve any issues and problems faced by top sellers and deal with clarifications or complaints
  • Ensure Sellers are streaming regularly and joining Shopee Live campaigns
  • Respond to general queries from assigned Sellers in a timely manner
  • Actively propose recommendations to improve processes for Seller streamers and suggest innovative growth solutions to grow and retain top Seller streamers in Shopee Live
  • Stay on top of industry trends, latest influencers, affiliates, and social media advancements
Job Description
  • Build and maintain strong relationships with top Shopee Live Sellers
  • Directly coordinate with Seller streamers and acquire a thorough understanding of their needs
  • Cascade relevant information, updates, and best practices to Sellers through regular communication
  • Resolve any issues and problems faced by top sellers and deal with clarifications or complaints
  • Ensure Sellers are streaming regularly and joining Shopee Live campaigns
  • Respond to general queries from assigned Sellers in a timely manner
  • Actively propose recommendations to improve processes for Seller streamers and suggest innovative growth solutions to grow and retain top Seller streamers in Shopee Live
  • Stay on top of industry trends, latest influencers, affiliates, and social media advancements
Requirements
  • Bachelor's degree in Marketing, Communications, Advertising, Business, or any related field
  • Minimum 2 years experience in Account Management background (influencers, sellers, or any other vendors)
  • Strong written and verbal communication skills
  • Reliable and good team player in a fast-paced work environment
  • Problem-solver and strategic thinker
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Marketing
  • Industries Internet Marketplace Platforms and Technology, Information and Internet

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