
E-commerce Support Associate | Remote
3 weeks ago
About TalentPop
TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don’t just answer questions; we help build loyalty and trust. We’re a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story.
The RoleAs an E-commerce Support Associate, you’ll be the go-to person for our customers, providing stellar support and solving problems with a friendly, professional attitude. You will use your expertise to:
- Handle all customer communication through various channels (email, chat, phone).
- Answer questions and resolve issues ranging from order tracking to product returns.
- Efficiently manage customer support tickets and maintain clear records.
- Stay up-to-date on new products and policies to deliver a consistent experience.
We’re seeking a dedicated individual who meets the following qualifications:
- A minimum of 1 year of experience in a remote customer support role, ideally within e-commerce.
- Strong written and verbal communication skills.
- Familiarity with platforms like Shopify, Gorgias, or other ticketing systems is a strong advantage.
- A high degree of empathy, patience, and attention to detail.
We value our team and are committed to your success and well-being. We offer:
- Competitive salary with annual performance-based raises.
- Paid time off and bonuses.
- Comprehensive health and dental coverage or a monthly health stipend.
- Flexible, fully remote work.
- A supportive team culture with opportunities for professional growth.
To ensure you’re set up for success in this role, you’ll need:
- Your own computer or laptop (i5 processor or equivalent).
- A reliable, high-speed internet connection (minimum 15 Mbps up/down).
When applying, use application code: CS
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
-
E-Commerce Associate
3 days ago
Mandaluyong, Philippines Ecoshift Corporation Full timeKey Job Objective: The E-Commerce Associate is responsible for maintaining brand presence and awareness at, and promoting products on the Company’s various online platforms. Job Responsibilities: · Handle day-to-day operations of the Company’s various online platforms. · Process customer orders by coordinating with concerned employees...
-
E-commerce Associate
2 days ago
Mandaluyong City, National Capital Region, Philippines Sabrina Lake, Inc. Full time ₱480,000 per yearPosition: E-commerce AssociateJob Description:Performs all tasks related to marketing and management of e-commerce platforms. Plays a pivotal role in driving online and offline sales through sales and marketing strategies. Responsible for developing and executing innovative marketing campaigns to attract and retain customers on e-commerce platforms and...
-
E-Commerce & Customer Service Associate
1 week ago
Mandaluyong City, National Capital Region, Philippines Tradezilla Corp Full time ₱300,000 - ₱600,000 per yearThe E-Commerce & Customer Service Associate will be responsible for managing online product listings, monitoring inventory, supporting digital campaigns, and ensuring excellent customer service across all e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.). This role bridges product, sales, and customer needs to drive store performance and deliver a...
-
E-Commerce Operations Specialist
4 weeks ago
Mandaluyong, Philippines BeepXtra Philippines, Inc. Full timeResponsibilities Manage day-to-day e-commerce operations, including product listings and inventory management. Analyze online sales data to optimize product performance and enhance customer experience. Collaborate with marketing and customer service teams to ensure a seamless shopping experience. Monitor website functionality and troubleshoot issues as they...
-
E-Commerce Associate
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Diversified Services Solutions Inc. Full time ₱216,000 - ₱264,000 per yearBachelor's degree of any course1–2 years of experience in e-commerce, online retail, or digital marketingFamiliarity with e-commerce platformsBasic knowledge of online merchandisingStrong attention to detail and excellent organizational skillsProficient in Microsoft Excel or Google SheetsGood communication and problem-solving abilitiesJob Types: Full-time,...
-
E-Commerce Sales Outreach Specialist
2 weeks ago
Mandaluyong, Philippines TalentPop App Full timeOverview Join to apply for the E-Commerce Sales Outreach Specialist role at TalentPop App . TalentPop partners with fast-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We’re expanding our Sales Outreach Team and are looking for high-performers who are passionate about sales,...
-
E-Commerce Specialist
4 days ago
Mandaluyong City, National Capital Region, Philippines SmartChannel Pty. Ltd. Full time ₱900,000 - ₱1,200,000 per yearPosition: Ecommerce SpecialistSchedule: Day ShiftWork Set-up: Hybrid (3x onsite | Mandaluyong) /Temporary WFHEmployment Type: Full-TimeDuties and ResponsibilitiesMulti-Site Product & Catalogue ManagementManage product listings, descriptions, images, and attributes across several websites.Ensure pricing, promotions, stock availability, and categorisation are...
-
E-Commerce Specialist
6 days ago
Mandaluyong City, National Capital Region, Philippines Smart Channel Pty Ltd Full time ₱900,000 - ₱1,200,000 per yearPosition: Ecommerce SpecialistSchedule: Day ShiftWork Set-up: Hybrid (3x onsite | Mandaluyong) /Temporary WFHEmployment Type: Full-TimeDuties and ResponsibilitiesMulti-Site Product & Catalogue ManagementManage product listings, descriptions, images, and attributes across several websites.Ensure pricing, promotions, stock availability, and categorisation are...
-
Social Media and E-Commerce Associate
2 days ago
Mandaluyong City, National Capital Region, Philippines Outpost Market Full time ₱216,840 per yearBachelor's degree in Marketing, Communication, Business, or related field (or equivalent experience).At least 1 year experience in social media management or e-commerce operations.Knowledgeable in Facebook, Instagram, Tiktok and online selling platforms (e.g., GrabFood, Foodpanda, Clicklinks).Good communication and writing skills.Basic understanding of...
-
Ecommerce Associate
6 days ago
Mandaluyong City, National Capital Region, Philippines ECOSHIFT CORPORATION Full time ₱250,000 - ₱350,000 per yearKey Job Objective:The E-Commerce Associate is responsible for maintaining brand presence and awareness at, and promoting products on the Company's various online platforms. Job Responsibilities:· Handle day-to-day operations of the Company's various online platforms.· Process customer orders by coordinating with concerned employees and/or courier...