
E-commerce Support Associate | Remote
3 weeks ago
About TalentPop
TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don’t just answer questions; we help build loyalty and trust. We’re a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story.
The RoleAs an E-commerce Support Associate, you’ll be the go-to person for our customers, providing stellar support and solving problems with a friendly, professional attitude. You will use your expertise to:
- Handle all customer communication through various channels (email, chat, phone).
- Answer questions and resolve issues ranging from order tracking to product returns.
- Efficiently manage customer support tickets and maintain clear records.
- Stay up-to-date on new products and policies to deliver a consistent experience.
We’re seeking a dedicated individual who meets the following qualifications:
- A minimum of 1 year of experience in a remote customer support role, ideally within e-commerce.
- Strong written and verbal communication skills.
- Familiarity with platforms like Shopify, Gorgias, or other ticketing systems is a strong advantage.
- A high degree of empathy, patience, and attention to detail.
We value our team and are committed to your success and well-being. We offer:
- Competitive salary with annual performance-based raises.
- Paid time off and bonuses.
- Comprehensive health and dental coverage or a monthly health stipend.
- Flexible, fully remote work.
- A supportive team culture with opportunities for professional growth.
To ensure you’re set up for success in this role, you’ll need:
- Your own computer or laptop (i5 processor or equivalent).
- A reliable, high-speed internet connection (minimum 15 Mbps up/down).
When applying, use application code: CS
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
-
E-Commerce Associate
4 days ago
Mandaluyong, Philippines Ecoshift Corporation Full timeKey Job Objective: The E-Commerce Associate is responsible for maintaining brand presence and awareness at, and promoting products on the Company’s various online platforms. Job Responsibilities: · Handle day-to-day operations of the Company’s various online platforms. · Process customer orders by coordinating with concerned employees...
-
E-commerce Associate
3 days ago
Mandaluyong City, National Capital Region, Philippines Sabrina Lake, Inc. Full time ₱480,000 per yearPosition: E-commerce AssociateJob Description:Performs all tasks related to marketing and management of e-commerce platforms. Plays a pivotal role in driving online and offline sales through sales and marketing strategies. Responsible for developing and executing innovative marketing campaigns to attract and retain customers on e-commerce platforms and...
-
E-Commerce & Customer Service Associate
1 week ago
Mandaluyong City, National Capital Region, Philippines Tradezilla Corp Full time ₱300,000 - ₱600,000 per yearThe E-Commerce & Customer Service Associate will be responsible for managing online product listings, monitoring inventory, supporting digital campaigns, and ensuring excellent customer service across all e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.). This role bridges product, sales, and customer needs to drive store performance and deliver a...
-
E-Commerce Operations Specialist
4 weeks ago
Mandaluyong, Philippines BeepXtra Philippines, Inc. Full timeResponsibilities Manage day-to-day e-commerce operations, including product listings and inventory management. Analyze online sales data to optimize product performance and enhance customer experience. Collaborate with marketing and customer service teams to ensure a seamless shopping experience. Monitor website functionality and troubleshoot issues as they...
-
E-Commerce Specialist
14 hours ago
Mandaluyong, Philippines SmartChannel Pty. Ltd. Full timeWork Set-up: Hybrid (3x onsite | Mandaluyong) /Temporary WFH Employment Type: Full-Time Duties and Responsibilities Manage product listings, descriptions, images, and attributes across several websites. Ensure pricing, promotions, stock availability, and categorisation are always accurate. Coordinate with Product, Supply Chain, and Marketing teams to support...
-
E-Commerce Sales Outreach Specialist
2 weeks ago
Mandaluyong, Philippines TalentPop App Full timeOverview Join to apply for the E-Commerce Sales Outreach Specialist role at TalentPop App . TalentPop partners with fast-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We’re expanding our Sales Outreach Team and are looking for high-performers who are passionate about sales,...
-
E-Commerce Specialist
5 days ago
Mandaluyong City, National Capital Region, Philippines SmartChannel Pty. Ltd. Full time ₱900,000 - ₱1,200,000 per yearPosition: Ecommerce SpecialistSchedule: Day ShiftWork Set-up: Hybrid (3x onsite | Mandaluyong) /Temporary WFHEmployment Type: Full-TimeDuties and ResponsibilitiesMulti-Site Product & Catalogue ManagementManage product listings, descriptions, images, and attributes across several websites.Ensure pricing, promotions, stock availability, and categorisation are...
-
E-Commerce Specialist
7 days ago
Mandaluyong City, National Capital Region, Philippines Smart Channel Pty Ltd Full time ₱900,000 - ₱1,200,000 per yearPosition: Ecommerce SpecialistSchedule: Day ShiftWork Set-up: Hybrid (3x onsite | Mandaluyong) /Temporary WFHEmployment Type: Full-TimeDuties and ResponsibilitiesMulti-Site Product & Catalogue ManagementManage product listings, descriptions, images, and attributes across several websites.Ensure pricing, promotions, stock availability, and categorisation are...
-
Social Media and E-Commerce Associate
3 days ago
Mandaluyong City, National Capital Region, Philippines Outpost Market Full time ₱216,840 per yearBachelor's degree in Marketing, Communication, Business, or related field (or equivalent experience).At least 1 year experience in social media management or e-commerce operations.Knowledgeable in Facebook, Instagram, Tiktok and online selling platforms (e.g., GrabFood, Foodpanda, Clicklinks).Good communication and writing skills.Basic understanding of...
-
Ecommerce Associate
14 hours ago
Mandaluyong, Philippines ECOSHIFT CORPORATION Full timeKey Job Objective: The E‑Commerce Associate is responsible for maintaining brand presence and awareness at, and promoting products on the Company’s various online platforms. Job Responsibilities: Handle day‑to‑day operations of the Company’s various online platforms. Process customer orders by coordinating with concerned employees and/or courier...