Client Services Consultant

This a Philippine-based position; NOT a US based position and the pay rate is not in US currency. About Enterprise Management Solutions Enterprise Management Solutions provides business infrastructure, staffing, and sales enablement for companies in real-estate, property management, hospitality and service-based industries. This role supports a U.S. property-management client seeking growth in rental community contracts, leasing packages, and resident service programs. Position Overview TheClient Services Consultantacts as the bridge between EMS’s U.S. leadership and its client accounts.This role focuses oncommunication, coordination, and documentation— helping to ensure that project timelines, deliverables, and client expectations are met. You’ll work directly with theChief Marketing Officerand support client relations, service tracking, and marketing initiatives that drive measurable results for EMS and its portfolio of managed businesses. Location: Remote – Philippines Employer: Enterprise Management Solutions (EMS) Reports To: Chief Marketing Officer (CMO) Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM EST (Night Shift PH Time) Employment Type: Full-Time, Remote – Independent Contractor Key Responsibilities Support the CMO in coordinating day-to-day communications with client businesses. Track active service engagements, marketing tasks, and project timelines. Coordinate with EMS departments (operations, marketing, design, finance) to ensure deliverables are completed on schedule. Maintain organized client and project records using CRM or project management systems. Prepare reports, presentations, and summaries for client or internal review. Assist with onboarding new clients and documenting scope of work details. Follow up on assigned action items and ensure accountability within teams. Participate in internal meetings to provide updates and feedback. Qualifications Experience: 2–4 years in client service, coordination, or account management (BPO or professional services background preferred). Skills: Excellent written and spoken English (neutral accent preferred). Strong organizational and reporting ability. Proficiency in Microsoft 365, Google Workspace, and CRM/project software (e.g., ClickUp, HubSpot, Asana). Attention to detail and ability to manage multiple priorities. Education: Bachelor’s degree in Business, Communications, or related field preferred (or equivalent experience). Requirements: Stable internet connection, quality headset, and reliable computer/laptop. Availability to workU.S. business hours (8 AM–5 PM EST), Monday through Friday. Willingness to work on U.S. holidays when required (no paid holiday benefit). Compensation & Terms Base Pay: $7 USD/hour (≈ ₱410 PHP/hour) – equivalent to approx. $1,120 USD/month (₱65,000 PHP/month) based on 40 hours/week Bonuses: Monthly performance incentives based on responsiveness, communication quality, and project completion Benefits: Independent contractor role — no paid holidays or leave. Performance bonuses and growth opportunities available. Payment: Monthly USD payment through EMS international payroll (Wise, Payoneer, or direct transfer) Performance Metrics (KPIs) On-time completion of tasks and deliverables Client satisfaction and internal feedback Accuracy and timeliness of reporting and CRM updates Communication effectiveness and responsiveness Career Path Potential advancement tracks include: Senior Client Services Consultant / Account Lead Engagement Manager / Operations Coordinator Marketing Project Specialist Why Join EMS Work directly with a professional U.S.-based management team. Consistent full-time schedule (no rotating shifts). Competitive hourly pay in USD plus monthly bonuses. Long-term, stable contract position with advancement potential. How to Apply Submit yourresumeand a briefcover letterdescribing your experience in client coordination or service delivery to: Subject line: Client Services Consultant – Philippines (Marketing Division) #J-18808-Ljbffr