Customer Care Staff

After Hours Care Coordinator Job DescriptionThe After Hours Care Coordinator will be responsible for ensuring seamless operations and patient care coverage outside of standard business hours. This role involves serving as the main point of contact for EST after-hours needs, including urgent matters, schedule changes, and escalations.Key responsibilities...

Key Responsibilities for This Role:Greet callers in a professional, courteous manner and address patient needs promptlySchedule primary care appointments including annual exams, chronic care followups, acute visits, and preventive screeningsVerify patient insurance coverage and eligibility, including co-pays, deductibles, and network statusMaintain and...

Account: Financial Qualifications: At least SHS Graduate With no BPO experience or less than 5 months of Customer Service experience Salary: Up to 24000 Work Setup: Onsite | 24/7 Shifting Job Overview: Deliver customer support for various financial-related concerns. Help users navigate financial tools, provide information on services, and ensure each...

Medical Coding SpecialistWe are seeking an experienced and detail-oriented Medical Coding Specialist to join our primary care team. This role is pivotal in ensuring accurate and compliant coding of diagnoses, procedures, and medical services to optimize revenue and support high-quality patient care.Key Responsibilities:Medical Coding: Accurately code...

Operations Lead/Intake SpecialistThis role is critical to maintaining continuity of care, maximizing caregiver utilization, and creating a seamless experience for every client.Main Responsibilities:Handle real-time caregiver-client scheduling, ensuring optimal match based on skill, location, and availability.Monitor incoming care requests and coordinate...

We are a committed team dedicated to delivering top-tier support to long-term care facilities across the country.As part of our growing remote operations, we're seeking a proactive, detail-oriented individual to manage insurance billing and collections for assigned facilities.ResponsibilitiesManage insurance billing and collections for assigned facilities...

Responsibilities Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications At least HS Graduate...

Job Role OverviewThe Patient Services Representative plays a pivotal part in addressing patient inquiries and concerns by means of active listening and interviewing. They coordinate information among patients, family members, medical personnel, and administrative staff to support patient healthcare treatment.Main ResponsibilitiesRespond to incoming calls in...

Drive Customer Success Across Global Partnerships At Emapta, we don't follow the traditional outsourcing playbook-we rewrite it. For 15 years, we've been connecting businesses with high-performing teams that operate as true extensions of their onshore workforce. As a Certified B Corporation, we use business as a force for good, prioritizing transparency,...

Overview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Yuma. Massage Envy is the leader in accessible massage and skin care. As a...