Senior Collection Agent Finance · Philippines, Makati

2 weeks ago

Makati, Philippines Cartrack Holdings Limited Full time

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for aSenior Collection Agent to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Responsibilities Organize work list to prioritize by outstanding receivables, risk levels, pay history and overall customer value Analyze accounts receivable information to determine priority. Reconcile transactions and accounts Resolve any dispute cases to a mutual satisfactory end between customer and the company Monitoring of collection status and regularly obtaining and updating the information related to the collection Responsible for overdue account management and overdue collection thru telephone calls and emails Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support and other account adjustments as deemed necessary and appropriate Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers Follow up payment of past due invoices and obtain details of payments from customers Requirements Graduate of any Accounting / Business Admin / Financial Management courses or related courses Efficient with good skills on implementing standard procedures With minimum of 5 years of experience in Collections handling delinquent accounts/or AR/ Finance - Account receivable experience Can work onsite in Makati City, Philippines #J-18808-Ljbffr

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