Alorica Makati Call Center Agent

5 days ago

Makati, Philippines JobsAvenuePH Full time

Overview

On-site - Makati • No Exp Required • High/Senior High School • Full-time

Job Description

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.

Responsibilities
  • Handle inbound and outbound calls professionally.
  • Assist customers with inquiries, troubleshooting, and complaints.
  • Provide accurate information and solutions based on company policies.
  • Document customer interactions and update records.
  • Ensure a positive customer experience and meet performance metrics.
Qualifications
  • At least 18 years old
  • High school graduate (old curriculum) or senior high school graduate
  • Willing to work onsite and in shifting schedules
  • No prior call center experience needed – we provide training
Working Location

5F Alorica Recruitment Hub, Alorica, Inc. L30, Alphaland Southgate Tower, Makati, Metro Manila, Philippines

Note: If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID or requires a guarantee or collects property, report it immediately.

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