Operations Manager
3 weeks ago
Company Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description Responsibilities: Managing Cluster/Community Performance Complete weekly coaching sessions and call audits. Complete weekly huddles and come up with Team strategy to achieve operational goals. Partner with the Operations Manager on Continuous Improvement activities, training, and action plans. Client Advocate Accomplish weekly deliverables, such as coaching compliance inclusive of RCAs and Action Plans. Team attendance infraction insights through the internal Sutherland attendance tool. Provide ideas that can help the client improve their product, business, processes, and/or policies. People Management Set up accountability discussions on attendance and performance challenges. Determine training needs to equip staff with fundamental skills and knowledge. Keep employees in the loop for any internal and external updates. Qualifications Our most successful candidates will have: A Bachelor’s Degree holder is preferred but not required. Three years of operations and management experience; Process transformation experience - good to have. Four to Five years experience in a customer service environment, preferably in a contact center set-up. Experience in managing, and directing associates/sr associates, team manager resources with a span of 100 FTEs for Manager. Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements. Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues. Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives. Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner. Excellent working knowledge of MS Office applications. Ability to work in a fast-paced, dynamic environment. #J-18808-Ljbffr
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Operations Manager
2 days ago
San Fernando, Central Luzon, Philippines MTC Ads and General Merchandise Full timeOperations Manager (Food Industry - Roji Japanese Restaurant)The Operations Manager ensures the seamless and timely execution of a company's operations. This role is responsible for managing people, core operations, project delivery, and contributing to corporate strategy. The Operations Manager plays a vital role in fostering team development and driving...
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Operations Manager
1 week ago
San Fernando, Philippines Sutherland Full timeCompany Description Sutherland is seeking an organized and goal-oriented person to join us as a Operations Manager . We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Responsibilities Managing...
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Operations Manager
1 week ago
San Fernando, Central Luzon, Philippines Natural Given Beauty Line Manufacturing Full time ₱960,000 - ₱1,200,000 per yearThe Operations Manager is responsible for overseeing and managing the daily operations of the cosmetics manufacturing facility, including production, warehouse, procurement, and logistics. This role ensures efficiency, compliance with regulatory standards, product quality, and timely delivery. The Operations Manager will lead cross-functional teams, manage...
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Operations Manager
2 days ago
San Fernando, Central Luzon, Philippines Sutherland Full time ₱1,200,000 - ₱2,400,000 per yearCompany Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager- Banking and Financial Services. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job...
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Operations Manager
2 days ago
San Fernando, Central Luzon, Philippines Sutherland Full time ₱40,000 - ₱60,000 per yearCompany Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description Responsibilities:1....
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Operations Manager
2 days ago
San Fernando, Central Luzon, Philippines Sutherland Full time ₱1,200,000 - ₱3,600,000 per yearCompany Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager/Sr Manager - Collections. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job...
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Retail Operations Manager
2 days ago
San Fernando, Central Luzon, Philippines TechGrove Consultancy Services Inc. Full time ₱1,728,000 - ₱2,016,000 per yearHello TechStarsWe're looking for a dynamic Retail Operations Manager for a fast-growing startup in the vape industry.The Retail Operations Manager will lead and oversee the retail business operations. This role is critical in ensuring store performance, operational efficiency, customer satisfaction, and overall profitability. The ideal candidate is...
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Terminal Operations Manager
2 days ago
San Fernando, Central Luzon, Philippines Fenix Marine Services Full time ₱1,200,000 - ₱1,500,000 per yearJob Summary:The Terminal Operations Manager is responsible for the day-to-day oversight of terminal labor, vessel, yard, gate, and rail operations, ensuring the efficient, safe, and cost-effective handling of cargo. This role serves as the direct supervisor of the labor force, ensuring compliance with labor contracts and regulatory requirements while driving...
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Equipment Programming
2 weeks ago
San Jose, Philippines Operations Full timeCareer Opportunities with Golden State Communications A great place to work. Current job opportunities are posted here as they become available. Schedule : Monday – Friday (12 pm - 8 pm)Benefits : Medical, Dental, Vision, 401K, HSA, Holiday/Vacation/Sick payPay Range: $26 to $29 per hour JOB SUMMARY We are seeking a highly organized and technically skilled...
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Senior Operations Manager
4 weeks ago
San Fernando, Philippines MCI Full timeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...
