Customer Success Manager
2 days ago
Global Talent Acquisition Specialist - India & SouthEast Asia @SoftwareOne SoftwareOne Makati, National Capital Region, Philippines Responsibilities Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareOne and/or partner solutions and align with Sales and Solution Sales on upcoming up‑ or cross‑selling opportunities accordingly. You may be required to conduct onboarding sessions with your customer stakeholders providing insight on SoftwareONE Service scope, Support process, Escalations management, Customer Success Manager role and focus, Tools overview & demo etc. to educate the Customer stakeholders to start leveraging SoftwareONE support, services & tools. You will conduct regular business reviews with your customer stakeholders providing insight on SoftwareONE Service usage and performance, opportunities for optimization, relevant developments in business, new features or capabilities released within the supported areas which could enable a goal within the customer business. Drive Monthly Active Usage to all EA/CSP Customers, deliver workshops to all of the customers. Job Requirements Minimum 3+ years of experience. Ability to align with sales and solution sales teams on upcoming up‑ or cross‑selling opportunities. Overall, the role requires a strong focus on customer success and the ability to consult and advise customers on best practices for using SoftwareONE and/or partner solutions to meet their business needs. Strong communication and interpersonal skills to conduct onboarding sessions and regular business reviews with customer stakeholders. Effective customer relationship management skills to drive Monthly Active Usage and deliver workshops to all customers. Data analysis and reporting skills to provide insight on software service usage and performance, opportunities for optimization, and relevant developments in business. SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,300 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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Customer Success Manager
3 weeks ago
Makati, Philippines Booth & Partners Full timeMakati City, Philippines | Posted on 09/22/2025 State/Province National Capital Region (Manila) Country Philippines Job Description Customer Success Manager As a Customer Success Manager, you will focus on great customer experience throughout the lifecycle of your engagement with them. Both passionate and a trusted partner, you will guide your customer along...
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Customer Success Manager
3 weeks ago
Makati, Philippines Deltek Full timeDeltek Makati, National Capital Region, Philippines Customer Success Manager Deltek is the recognized global standard for project-based businesses, delivering software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and...
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Customer Success Manager
3 days ago
Makati City, National Capital Region, Philippines Micropinnacle Technology Corporation Full time ₱800,000 - ₱1,200,000 per yearCustomer Success Manager - B2B IT Solutions PH MarketAs an IT Customer Success Manager, you will be responsible for building customer loyalty, reducing churn, and driving long-term value for our clients. This role centers on onboarding, training, data-driven engagement, and nurturing customer relationships to ensure seamless adoption of our solutions. You...
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Customer Success Manager
1 week ago
Makati, Philippines Dempsey Resource Management Full timeOverview Join to apply for the Customer Success Manager role at Dempsey Resource Management Job description includes the overall responsibility of perfect implementation of all client payroll rules and related duties to ensure client success. Responsibilities Overall responsibility of perfect implementation of all client payroll rules. Stay updated on...
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Customer Success Manager
7 days ago
Makati City, National Capital Region, Philippines Euronet Full time ₱60,000 - ₱120,000 per yearWe are looking for a tech savvy Customer Ssuccess Manager who possesses a strong drive for results. Duties for the role will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. The candidate for the role...
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Customer Success Associate/Manager
1 week ago
Makati, Philippines Trends Group, Inc. Full timeI. PURPOSE The Customer Success Manager for subscription services is responsible for promoting customer loyalty by ensuring that customers successfully achieve desired outcomes through full adoption of provided subscription services. Drives end-to-end adoption cycle by partnering closely with sales accounts teams, delivery teams, partners, and other relevant...
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Customer Success Manager
7 days ago
Makati City, National Capital Region, Philippines SoftwareOne Full time ₱600,000 - ₱1,200,000 per yearResponsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareOne and/or partner solutions and align with Sales and Solution Sales on upcoming up- or cross-selling opportunities accordingly.You may be required to conduct Onboarding sessions with your customer stakeholders providing insight...
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Customer Success Manager
1 week ago
Makati, Philippines Virtru Full timeOverview Join to apply for the Customer Success Manager - Pooled role at Virtru . About Virtru : While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without...
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Customer Success Manager
2 days ago
Makati, Philippines OpenText Full timeOpenText Makati, National Capital Region, Philippines Customer Success Manager OpenText is a global leader in information management. As part of our team, you will partner with leading companies, tackle complex challenges, and contribute to projects that shape digital transformation. About the Role Responsible for delivery of assigned tasks within the...
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Customer Success Manager
1 week ago
Makati, Philippines Dempsey Resource Management Full timeJoin to apply for the Customer Success Manager - Makati role at Dempsey Resource Management 2 days ago Be among the first 25 applicants Join to apply for the Customer Success Manager - Makati role at Dempsey Resource Management Job DescriptionOverall responsibility of perfect implementation of all client payroll rules. Job DescriptionOverall responsibility...
