Senior Product Manager, Registrar

About Us At Cloudflare, we are on a mission to help build a better Internet. The company runs one of the world’s largest networks powering millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare see improved performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us Available Locations : Atlanta, US; Austin, US; Denver, US; New York, US; Seattle, US; Toronto, Canada; Washington DC, US; Lisbon, Portugal; London, UK About the Role Cloudflare Registrar is a core part of the Cloudflare experience, offering customers a simple and secure way to register and manage their domains. Using Cloudflare, customers register and renew domains at-cost and do not pay any mark up fees. As the product leader for Cloudflare Registrar, you will own the vision, strategy, and execution for this key service, directly contributing to Cloudflares mission and growth. This is not a typical product manager role. Not only will you be responsible for the product strategy and vision, but also the overall success of the registrar business. Problems you may face: Deliver a best-in-class domain registration and management experience that seamlessly integrates with Cloudflares broader suite of security, performance, and reliability services Drive adoption and encourage domain transfers into Cloudflare, while recognizing that registering a domain is often our customersirst step in their Cloudflare journey Strategically position Cloudflare Registrar in a competitive market, leveraging our strengths while ensuring sustainable growth Streamline the complexities of domain transfers, renewals, and compliance across various TLDs and registry requirements Manage operations and financial performance of the Registrar business, working closely with finance and registry partners As the Senior Product Manager for Registrar, you’ll partner closely with engineering, design, legal, compliance, finance, and go-to-market teams. You will own the Registrar business, collaborating with Finance to ensure its financial health and strategic alignment. You’ll also contribute to a high-performance culture and citizenship at Cloudflare, sharing knowledge and energy to accelerate the organization. Key Competencies We are looking for someone who is curious, customer-centered, can learn quickly, think creatively, and work cross-functionally. Key responsibilities include: Business & Product Vision and Strategy: Define and communicate the vision, strategic direction, and goals for Cloudflare Registrar. Roadmap Prioritization: Develop and maintain a product roadmap that balances core registrar functionality, user experience improvements, new feature development, compliance requirements, integrations, and financial objectives. Operation and Financial Oversight: Work closely with finance and registry partners to manage costs, forecasting, and reporting for the Registrar business. Champion of the customer: Conduct qualitative user research through customer calls and surveys to understand the needs, workflows, and challenges of domain owners. Gather feedback internally from various channels and customer-facing teams to develop insights on customer challenges and new product requirements. Cross-functional Partnership: Collaborate with engineering, product design, and context experience design to draft and review product requirement documents, design specs, and engineering specs. Partner with Finance, Legal, Compliance, Marketing, Sales, Customer Support, and Business Intelligence to ensure successful product launches, user adoption, regulatory adherence, and financial success. Data-informed Decisions: Create dashboards to analyze user behavior, registration/