It Support Specialist

IT Support Specialist In-house Night Shift

Pasig, Palawan Transec BPO Solutions Inc.

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Job Description

JOB OBJECTIVE

A generalist position who is responsible for providing overall technical support to the entire organization such as computer set up and configuration, troubleshooting, maintenance, and upgrades.

ESSENTIAL JOB FUNCTIONS

• Sets up employee workstations through hardware and software installation and configuration.
• Monitors and maintains computer systems (including call management system), database, servers and networks.
• Administers and monitors our firewall technology.
• Prepares technical reports in a timely manner for each reported issue.

SKILLS & QUALIFICATIONS

• Bachelor’s/College Degree in Information Technology, Computer Science, Computer Engineering or any related field.
• At least 2 years of experience providing in-house IT support.
• Technical knowledge in hardware, software, and networking.
• Hands-on assembly and troubleshooting experience.
• Willing to work night or graveyard shifts.

Schedule: Night shift

Education: Bachelor's (preferred)

Experience: IT Support Specialist: 2 years (preferred)

Language: English (preferred)

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1

IT Support Specialist for Bpo In-house

Pasig, Palawan Transec BPO Solutions Inc.

Posted today

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Job Description

JOB OBJECTIVE

A generalist position who is responsible for providing overall technical support to the entire organization such as computer set up and configuration, troubleshooting, maintenance, and upgrades.

ESSENTIAL JOB FUNCTIONS

• Sets up employee workstations through hardware and software installation and configuration.
• Monitors and maintains computer systems (including call management system), database, servers and networks.
• Administers and monitors our firewall technology.
• Prepares technical reports in a timely manner for each reported issue.

SKILLS & QUALIFICATIONS

• Bachelor’s/College Degree in Information Technology, Computer Science, Computer Engineering or any related field.
• At least 2 years of experience providing in-house IT support.
• Technical knowledge in hardware, software, and networking.
• Hands-on assembly and troubleshooting experience.
• Willing to work night or graveyard shifts.

Education: Bachelor's (preferred)

Experience: IT Support: 2 years (preferred)

Language: English (preferred)

This advertiser has chosen not to accept applicants from your region.

2

IT Support Specialist - In-house & Full Time

Pasig, Palawan Transec BPO Solutions, Inc.

Posted today

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Job Description

WHY JOIN OUR TRANSEC TEAM?

• Great working environment with tight-knit team
• Real work-life balance
• Health card & life insurance coverage

JOB OBJECTIVE

A generalist position who is responsible for providing overall technical support to the organization such as computer setup and configuration, troubleshooting, maintenance, and upgrades.

ESSENTIAL JOB FUNCTIONS

• Sets up employee workstations through hardware and software installation and configuration.
• Monitors and maintains computer systems (including call management system), database, servers and networks.
• Administers and monitors firewall technology.
• Prepares technical reports for reported issues.

SKILLS & QUALIFICATIONS

• Bachelor’s/College Degree in Information Technology, Computer Science, Computer Engineering or related field.
• At least 2 years of in-house IT support experience.
• Technical knowledge in hardware, software, and networking.
• Willing to work night or graveyard shifts.

Job Types: Full-time, Permanent

Schedule: Night shift

Education: Bachelor's (preferred)

Experience: IT Support: 2 years (preferred)

Language: English (preferred)

This advertiser has chosen not to accept applicants from your region.

3

Technical Support Representative

Posted today

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Job Description

REQUIREMENTS :

• At least collegiate education
• At least 1 year of working experience in Technical Support
• Above Average English communication skills
• Basic knowledge on VOIP, networking, routers and modems
• Strong customer service orientation

PERKS & BENEFITS

• WFH & Equipment Provided
• 30% Night Differentials
• Complete Govt Benefits
• HMO via Maxicare on day 1 (3 dependents)
• Dental coverage
• Outpatient medicine reimbursements
• Rice Allowance
• Monthly incentives
• Performance increase

Job Types: Full-time, Permanent

Salary: Up to Php45,000.00 per month

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4

Technical Support Representative

Pasig, Palawan Gratitude Inc.

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Job Description

Responsibilities :

• Provide excellent customer service through active listening
• Resolve issues on the first call where possible
• Communicate effectively with customers

Qualifications :

• Filipino citizen or equivalent
• Proven English communication skills
• Strong logic and problem-solving skills
• Availability to work in various shifts
• Experience with Windows; TP PSG

Job Types: Full-time, Permanent

Salary: Php22,000.00 - Php24,000.00 per month

Benefits: Flextime, Paid training, Pay raise

Schedule: 8 hour shift, Shift system

Supplemental Pay: 13th month, Bonus, Overtime, Performance bonus, Yearly bonus

COVID-19 considerations: Always

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5

Email & Chat Support Technical Account Pure

Pasig, Palawan Transec BPO Solutions, Inc.

Posted today

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Job Description

WHY JOIN OUR TRANSEC TEAM?

• Great working environment with real work-life balance
• Fixed working schedule
• Health card & life insurance coverage

ESSENTIAL JOB FUNCTIONS

• Perform back-office tasks to complete customer concerns and requests with attention to detail
• Collaborate with team members to achieve best results
• Minimal basic designing using Photoshop

SKILLS & QUALIFICATIONS

• Bachelors/College Degree in any field; IT-related preferred
• 1 year international BPO experience supporting a technical account
• HTML, CSS, Photoshop a plus
• Excellent writing skills in English; good speaking skills
• Willing to work night shift

Job Types: Full-time, Permanent

Benefits: Company Christmas gift, Company events, Employee discount, Health insurance, Life insurance, Paid training, Pay raise, Promotion to permanent employee

Schedule: Night shift

Supplemental Pay: 13th month salary, Overtime pay, Performance bonus

Application Question(s): Will you be able to reliably commute to Pasig City for this job?

Education: Bachelor's (preferred)

Experience: IT Support: 1 year (preferred)

Language: English (preferred)

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6

Back Office Support Technical Account Non-voice

Pasig, Palawan Transec BPO Solutions Inc.

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Job Description

JOB OBJECTIVE

Perform back end and administrative tasks to assist clients both actively and pro-actively.

ESSENTIAL JOB FUNCTIONS

• Utilize client’s proprietary software to perform back-end and administrative tasks
• Basic designing using Photoshop, HTML, and CSS

SKILLS & QUALIFICATIONS

• Bachelors/College Degree in any field; IT-related preferred
• 1 year in BPO handling an international account
• HTML, CSS, and Photoshop a plus
• English writing and speaking skills
• Willing to work night shifts

Job Types: Full-time, Permanent

Schedule: Night shift

Education: Bachelor's (preferred)

Experience: Back Office Support: 1 year (preferred); Technical Support: 1 year (preferred)

This advertiser has chosen not to accept applicants from your region.

7

Back Office Tech Support Technical Account 100%

Pasig, Palawan Transec BPO Solutions, Inc.

Posted today

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Job Description

JOB OBJECTIVE

Perform back end and administrative tasks to assist clients both actively and pro-actively.

ESSENTIAL JOB FUNCTIONS

• Utilize client’s proprietary software to perform back-end and administrative tasks
• Basic designing using Photoshop, HTML, and CSS

SKILLS & QUALIFICATIONS

• Bachelors/College Degree in any field; IT-related preferred
• 1 year in BPO handling an international account
• HTML, CSS, and Photoshop a plus
• English writing and speaking skills
• Willing to work night shifts

Job Types: Full-time, Permanent

Benefits: Company Christmas gift, Company events, Employee discount, Health insurance, Life insurance, Paid training, Pay raise, Promotion to permanent employee

Schedule: Night shift

Supplemental pay types: 13th month, Overtime, Performance bonus

Education: Bachelor's (preferred)

Experience: Technical Support: 1 year (preferred); Back Office Support: 1 year (preferred)

Language: English (preferred)

This advertiser has chosen not to accept applicants from your region.

8

Chat and Email Support Technical Account 100%

Pasig, Palawan Transec BPO Solutions, Inc.

Posted today

Job Viewed

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Job Description

JOB OBJECTIVE

Provide back-office support with a focus on customer accounts; collaborate with team on resolutions.

ESSENTIAL JOB FUNCTIONS

• Back-office tasks for customer requests with attention to detail
• Collaboration with team for best results
• Minimal basic designing using Photoshop

SKILLS & QUALIFICATIONS

• Bachelors/College Degree in any field; IT-related preferred
• 1 year+ international BPO experience
• HTML, CSS, Photoshop a plus
• Excellent writing in English; good speaking
• Willing to work night shift

Job Types: Full-time, Permanent

Benefits: Company Christmas gift, Company events, Employee discount, Health insurance, Life insurance, Paid training, Pay raise, Promotion to permanent employee

Schedule: Night shift

Supplemental Pay: 13th month salary, Overtime, Performance bonus

Application Question(s): Will you be able to reliably commute to Pasig City for this job?

Education: Bachelor's (preferred)

Experience: Technical Support: 1 year (preferred); Customer Support: 1 year (preferred)

Language: English (preferred)

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9

• Receive personalized job recommendations.

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