Quality Auditing Analyst

HighlightsCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and eventsQUALITY ANALYSTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferentROLE OVERVIEWWe are looking for a Quality Analyst to...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time Job Description We are looking for a detail-oriented and experienced Quality Analyst to join our team in the BPO sector. The ideal candidate will have a strong background in IT service desk operations and quality assurance, ensuring that service standards meet both client expectations and company policies....

Conduct quality audits to assess compliance with standards. Analyze data and generate reports on audit findings. Collaborate with team members to develop corrective actions. Monitor ongoing quality improvement initiatives. Maintain accurate documentation of audit processes and results. Provide training and support on quality standards. Stay updated on...

DUTIES & RESPONSIBILITIES:As aQuality Review and Audit Analystyou will work with varied members of leadership and clients and will serve as the point of contact for all quality related concerns. You will utilize your technical expertise to identify opportunities to streamline processes and/or adherence to SOPs or processes. The role will require strong...

Overview RELX Quezon City, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Job Summary The Data Quality Analyst role is a critical function in any Client Relationship Management (CRM) system. Bringing all of an organization’s contacts into a central repository will shine a spotlight on duplicate and...

Overview About the Role: We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with leadership to drive improvements in customer experience. Key Responsibilities Monitor inbound and outbound calls, chat,...

KNC Group of Company a Franchisee of Jollibee Food Corporation is seeking for a Store Audit Analyst that will ensure comprehensive audit coverage of our stores by performing operational, financial, and compliance audits. This role bridges the gap between KNC Group's growing store investments and the audit group's capacity, ensuring timely and effective...

Overview:BPORelations is looking for a Quality Analyst Manager to oversee the quality assurance program for a Lead Generation campaign. The ideal candidate will be a leader with a strong background in quality management, data analysis, and call center operations.Key Responsibilities:Develop and implement quality assurance strategies, policies, and...

Join to apply for the Quality Analyst role at GlowTouch Technologies 2 weeks ago Be among the first 25 applicants Join to apply for the Quality Analyst role at GlowTouch Technologies Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team.Role: Quality AnalystWork Location/Setup: Philippines | On-SiteShift Schedule:...

Job SummaryThe Data Quality Analyst role is a critical function in any Client Relationship Management (CRM) system. Bringing all of an organization's contacts into a central repository will shine a spotlight on duplicate and incomplete data. The task of cleaning up the data, merging duplicate contacts, eliminating duplicate data, and resolving discrepancies,...