Quality Auditing Analyst

Responsibilities Conduct regular quality audits to ensure compliance with standards. Analyze data to identify trends and areas for improvement. Collaborate with teams to implement corrective actions. Prepare detailed audit reports and present findings. Assist in developing quality assurance policies and procedures. Maintain up-to-date knowledge of...

Overview About the Role: We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with leadership to drive improvements in customer experience. Key Responsibilities Monitor inbound and outbound calls,...

Claims Quality AnalystRole Purpose:The primary responsibility of this role is to audit claims to ensure compliance with the Company's Operational Guidelines (COG) standards.Key Responsibilities:Conduct thorough audits of claims to assess compliance with COG standards and internal policies.Review and analyze claims documentation, ensuring accuracy and...

Job OverviewWe are seeking a detail-oriented individual to support our quality assurance efforts as a Call Quality Analyst. The ideal candidate will have experience in interpreting and implementing quality standards, providing accurate feedback, and analyzing performance trends.Key Responsibilities:Review conversations across all contact touchpoints to...

Quality Assurance AnalystOnsite, Caloocan Plant / Laguna Technopark PlantResponsibilitiesIdentifies and recommends remedies for defects in the production processAudits production process for compliance to standard operating procedures and policiesRecommends preventive solutions to ensure that quality standards are maintainedQualificationsBachelor's degree in...

Quality Control Analyst San Luis, Antipolo CityWe are seeking a meticulous and detail-oriented Quality Control Analyst to join our team. The successful candidate will play a key role in ensuring that our products consistently meet quality, safety, and regulatory standards.Key ResponsibilitiesConduct routine inspections and testing of raw materials,...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time Job Description We are looking for a detail-oriented and experienced Quality Analyst to join our team in the BPO sector. The ideal candidate will have a strong background in IT service desk operations and quality assurance, ensuring that service standards meet both client expectations and company policies....

AI Data Quality ExpertWe are seeking a meticulous and detail-focused expert who can maintain annotation standards and drive continuous improvements to keep AI data accurate, efficient, and scalable.Key Responsibilities:Perform quality audits on annotated datasets to ensure they meet established guidelines and quality benchmarks.Leverage metrics such as F1...

Quality Assurance Specialist">We are seeking a Quality Assurance Specialist to safeguard the quality and integrity of our deliverables, operational processes, and internal data.">Ensure high accuracy and consistency across audited deliverables">Develop and publish Standard Operating Procedures (SOPs) annually">Lead data quality and remediation...

Unlock New Career OpportunitiesAbout the RoleThis is an exciting opportunity to join our team as an AI Data Quality Analyst. In this role, you will play a critical part in ensuring the accuracy and quality of our AI models. Your analytical skills and attention to detail will be crucial in identifying and addressing data quality issues.Your primary...