Quality Auditing Analyst

Responsibilities Conduct regular quality audits to ensure compliance with standards. Analyze data to identify trends and areas for improvement. Collaborate with teams to implement corrective actions. Prepare detailed audit reports and present findings. Assist in developing quality assurance policies and procedures. Maintain up-to-date knowledge of industry...

HighlightsCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and eventsQUALITY ANALYSTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferentROLE OVERVIEWWe are looking for a Quality Analyst to...

Overview About the Role: We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with leadership to drive improvements in customer experience. Key Responsibilities Monitor inbound and outbound calls, chat,...

Job Title: Quality AnalystDepartment: Collections DepartmentKey Responsibilities:Monitor and evaluate calls and other customer interactions to ensure compliance with quality standards.Provide feedback and coaching to agents to drive performance improvement.Create and maintain QA reports and trackers to monitor quality metrics and trends.Identify process gaps...

CS Support - QS Operations Analyst, QSO - JapanLanguage - Bilingual English and JapaneseAre you passionate about analyzing organizational performance? Do you strive to help ClientSuccess teams gain insight into the way they do business with our customers? Our - Quality Support Operations (QSO) team delivers insights on communication and care that help...

Claims Quality AnalystRole Purpose:The primary responsibility of this role is to audit claims to ensure compliance with the Company's Operational Guidelines (COG) standards.Key Responsibilities:Conduct thorough audits of claims to assess compliance with COG standards and internal policies.Review and analyze claims documentation, ensuring accuracy and...

UNILOGIX, INC.JOB DESCRIPTIONThe Quality Assurance Analyst will be engaged in the analysis of all product-related testing. Responsible for ensuring that all finished goods comply with the set standards before releasing them to the consumer, responsible for ensuring cleanliness and safety of all laboratory equipment used in the physio-chemical...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time Job Description We are looking for a detail-oriented and experienced Quality Analyst to join our team in the BPO sector. The ideal candidate will have a strong background in IT service desk operations and quality assurance, ensuring that service standards meet both client expectations and company policies....

DescriptionThe Quality Analyst (QA) is responsible for monitoring, evaluating, and improving the quality of service provided in medical referral processing, prior authorizations, and eligibility verification processes within a healthcare BPO environment. The QA ensures compliance with client-specific protocols, healthcare regulations (such as HIPAA), and...

Quality Assurance AnalystOnsite, Caloocan Plant / Laguna Technopark PlantResponsibilitiesIdentifies and recommends remedies for defects in the production processAudits production process for compliance to standard operating procedures and policiesRecommends preventive solutions to ensure that quality standards are maintainedQualificationsBachelor's degree in...