
Sr. Support Specialist
16 hours ago
Overview
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our Client is a leading company in the workforce management industry, committed to innovation, collaboration, and excellence. The organization prioritizes delivering outstanding service to both internal teams and external clients, ensuring high standards of efficiency and client satisfaction. A culture of continuous improvement drives success, with a focus on maintaining operational excellence and fostering strong partnerships within the industry.
What you'll do- Management and timely resolution of support requests including but not limited to remotely supporting devices for during internal staff onboarding/offboardings.
- Support the administration of our Microsoft 365 tenant including tenant health and enforcement of security best practices.
- Building and maintaining documentation on the current state of our Microsoft 365 tenant, MDM, AAD, Defender, Apple Business Manager, etc.
- Handle all basic administrative functions, including user account maintenance, reports, and other routine tasks.
- Support end-users with technical support and training. Consult with company-wide, internal stakeholders on new requirements and optimization of existing capabilities.
- 4 years of experience in relevant Technology roles with at least 2 years of experience directly supporting Microsoft 365 cloud environments.
- Demonstrate strong knowledge and proficiency of Office 365 Management, Enterprise Mobility & Security services including Azure Active Directory, Intune and Mobile Device Management (MDM), including experience with Apple Business Manager, Exchange Online, and Defender
- PowerShell scripting skills is nice to have
- Any relevant Microsoft cloud security certifications are nice to have
- Outstanding client service skills through timely execution of daily requests and quick resolution to issues
- Adapt to dynamic environments and shifting demands
- Application of critical thinking skills and inquisitiveness to challenge the ‘status-quo’ and requests; fostering the best possible outcomes for the business
- Must be able to initiate and collaborate on projects
- A self-starter that is highly capable of working in a remote location with a virtual team
- Mid-Senior level
- Full-time
- Information Technology
- Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at Penbrothers by 2x
Taguig, National Capital Region, Philippines 5 days ago
Product Support Specialst (Remote, Philippines)Muntinlupa City, National Capital Region, Philippines 2 months ago
Technical Support Specialist (based in South-East Asia) - night hoursQuezon, Calabarzon, Philippines 1 month ago
Technical Support Specialist (based in South-East Asia) - night hoursCebu, Central Visayas, Philippines 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
SAP B1 Support/ Implementation Analyst
1 week ago
Las Piñas, Philippines Integrated Aquaculture Specialist, Inc. Full timeWe are looking for a skilled and proactive professional to join our team as an SAP B1 Specialist. This role will be responsible for implementing, maintaining, and supporting SAP Business One systems to ensure smooth operations across different business processes. The ideal candidate will serve as a bridge between technical requirements and business needs,...
-
Sr. Finance Specialist
2 weeks ago
Las Piñas, Philippines One Engine Full timeJob Description Project-based. The Finance Specialist plays a key role in overseeing financial processes, reconciliations, and compliance across multiple ventures. The role ensures financial accuracy, supports audits, and helps implement best practices in financial management. About the Company One Engine is the infrastructural support group of AHG Lab...
-
Technical Support Specialist
2 weeks ago
Las Piñas, Philippines StratifyIQ Full timeStratifyIQ Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Technical Support Specialist role at StratifyIQ StratifyIQ Taguig, National Capital Region, Philippines Join to apply for the Technical Support Specialist role at StratifyIQ Get AI-powered advice on this job and more exclusive features....
-
Sr Director Clinical Medical Management
16 hours ago
Las Piñas, Philippines Novo Nordisk Full timeSr Director Clinical Medical Management Clinical Development & Regulatory Affairs Ørestad, Denmark This role isn’t just about supporting clinical trials - it’s about orchestrating them with precision, strengthening Novo Nordisk’s scientific presence, and turning strategic priorities into lasting medical impact. Your new role In this role, you will...
-
Senior Technical Support Specialist
1 week ago
Las Piñas, Philippines Kajabi Full timeOverview The Technical Support Specialist is an essential member of the Support team that provides assistance to customers and teammates by delivering solutions. The role reports to a Technical Team Lead. Responsibilities Deliver friendly and prompt resolutions to customer inquiries via live chat, phone support, email, video calls, recordings, and help desk...
-
Technical Support Specialist
3 weeks ago
Las Piñas, National Capital Region, Philippines Sinch Full timeAbout SinchSinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.Whether you need to verify users or craft omnichannel campaigns, Sinch...
-
Customer Support Specialist
17 hours ago
Las Piñas, Philippines Aces Solar Corporation Full timeOverview As a Customer Success Specialist, you’ll be the first point of contact for our clients after installation. Your job is to make sure they enjoy the full benefits of their solar system — from system monitoring to net metering — and that every interaction leaves them more satisfied than before. Responsibilities Handle customer inquiries via...
-
Accounting Specialist
1 week ago
Las Piñas, Philippines Integrated Aquaculture Specialist, Inc. Full timeOverview We are seeking a highly motivated and detail-oriented professional to join our team. The role involves managing financial records, preparing reports, and ensuring compliance with accounting standards and regulations. The ideal candidate will play a key role in maintaining accurate financial data and supporting business decision-making through...
-
IT Technical Support
2 weeks ago
Las Piñas, Philippines Installers PH IT Solution Full timeJob Title: IT Technical Support Specialist Overview We are looking for a knowledgeable and customer-oriented IT Technical Support Specialist to provide assistance with troubleshooting, hardware, software, and networking issues for our employees or customers. The ideal candidate will have strong technical skills, a problem-solving attitude, and the ability...
-
IT Support Specialist
2 weeks ago
Las Piñas, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...