Sr. Support Specialist
3 weeks ago
Overview
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our Client is a leading company in the workforce management industry, committed to innovation, collaboration, and excellence. The organization prioritizes delivering outstanding service to both internal teams and external clients, ensuring high standards of efficiency and client satisfaction. A culture of continuous improvement drives success, with a focus on maintaining operational excellence and fostering strong partnerships within the industry.
What you'll do- Management and timely resolution of support requests including but not limited to remotely supporting devices for during internal staff onboarding/offboardings.
- Support the administration of our Microsoft 365 tenant including tenant health and enforcement of security best practices.
- Building and maintaining documentation on the current state of our Microsoft 365 tenant, MDM, AAD, Defender, Apple Business Manager, etc.
- Handle all basic administrative functions, including user account maintenance, reports, and other routine tasks.
- Support end-users with technical support and training. Consult with company-wide, internal stakeholders on new requirements and optimization of existing capabilities.
- 4 years of experience in relevant Technology roles with at least 2 years of experience directly supporting Microsoft 365 cloud environments.
- Demonstrate strong knowledge and proficiency of Office 365 Management, Enterprise Mobility & Security services including Azure Active Directory, Intune and Mobile Device Management (MDM), including experience with Apple Business Manager, Exchange Online, and Defender
- PowerShell scripting skills is nice to have
- Any relevant Microsoft cloud security certifications are nice to have
- Outstanding client service skills through timely execution of daily requests and quick resolution to issues
- Adapt to dynamic environments and shifting demands
- Application of critical thinking skills and inquisitiveness to challenge the ‘status-quo’ and requests; fostering the best possible outcomes for the business
- Must be able to initiate and collaborate on projects
- A self-starter that is highly capable of working in a remote location with a virtual team
- Mid-Senior level
- Full-time
- Information Technology
- Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at Penbrothers by 2x
Taguig, National Capital Region, Philippines 5 days ago
Product Support Specialst (Remote, Philippines)Muntinlupa City, National Capital Region, Philippines 2 months ago
Technical Support Specialist (based in South-East Asia) - night hoursQuezon, Calabarzon, Philippines 1 month ago
Technical Support Specialist (based in South-East Asia) - night hoursCebu, Central Visayas, Philippines 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Customer Support Specialist
3 weeks ago
Las Piñas, Philippines Aces Solar Corporation Full timeOverview As a Customer Success Specialist, you’ll be the first point of contact for our clients after installation. Your job is to make sure they enjoy the full benefits of their solar system — from system monitoring to net metering — and that every interaction leaves them more satisfied than before. Responsibilities Handle customer inquiries via...
-
Customer Support Specialist
4 days ago
Las Piñas, Philippines KAMI Workforce Full timeWho are we seeking? We’re on the hunt for a Customer Support Specialist who truly loves assisting others and providing exceptional service on a daily basis. You will be the heartbeat of our brand—engaging with customers via tickets and live chat, addressing their needs, and making sure every interaction leaves a lasting positive impression. If you...
-
Sr Director Clinical Medical Management
3 weeks ago
Las Piñas, Philippines Novo Nordisk Full timeSr Director Clinical Medical Management Clinical Development & Regulatory Affairs Ørestad, Denmark This role isn’t just about supporting clinical trials - it’s about orchestrating them with precision, strengthening Novo Nordisk’s scientific presence, and turning strategic priorities into lasting medical impact. Your new role In this role, you will...
-
Chat Support Specialist
1 week ago
Las Piñas, Philippines Caldwell Communications Full timeChat Support Specialist / Newbie Friendly / Non-Voice / Voice Join to apply for the Chat Support Specialist / Newbie Friendly / Non-Voice / Voice role at Caldwell Communications Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers...
-
Las Piñas, Philippines GoHawk Digital Full timeOverview Founder & Head of Growth | GoHawk Digital GoHawk Digital helps businesses grow online with expert website design, SEO, and social media management. We collaborate with both local and international clients to craft affordable and effective digital solutions that drive measurable results. Our mission is to support businesses in achieving their online...
-
Las Piñas, Philippines Capital One National Association Full timeAlabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Sr. Department Operations Manager for Commercial Banking Summary: To lead a complex, mid to large sized operation (e.g. Back Office Processing, Collection, Fraud/Disputes, Servicing, Technical Training and Quality, Workforce Management, Reporting, Analytics & Development Ops) of...
-
Account Specialist
3 weeks ago
Las Piñas, Philippines dnl Full timeJob Summary The Sales Specialist is responsible for understanding and developing the South West Manila territory to maximize and grow revenue and profits by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services for Consumer Care Products, Inc. - Pet Care Division within the territory....
-
brand specialist
5 days ago
Las Piñas, National Capital Region, Philippines TRADEMASTER RESOURCES CORPORATION Full time ₱800,000 - ₱1,200,000 per yearGeneral DescriptionThe Brand Specialist supports the Marketing Manager in developing brand strategies and campaign concepts for our appliance product line. This role provides creative direction for advertising, retail, and digital campaigns ensuring alignment with product positioning. While content creatin is handled by other staff, the Brand Specialist...
-
Talent Sourcing Specialist
5 days ago
Las Piñas, National Capital Region, Philippines TaskUs Full time $40,000 - $60,000 per yearCompany DescriptionTaskUs is a distinctive BPO that leverages technology and data to best serve our partners' purposes. We specialize in Digital CX, Trust & Safety, AI Services, Risk + Response, Consulting, among other areas. Our mission involves protecting our partners' interests and supporting their long-term success through innovation and technology,...
-
Sourcing Specialist
6 days ago
Las Piñas, Philippines Virtual Rockstar Careers Full timeOverview Join to apply for the Sourcing Specialist - Virtual Assistant role at Virtual Rockstar Careers . Virtual Rockstar is hiring a full-time Sourcing Specialist to join our leadership team. This role works closely with our Talent Acquisition Team to source, pre‑qualify, and present top‑quality candidates to support our growing operations. At Virtual...