Customer Service Representative | Travel
4 weeks ago
About the role We are seeking a dynamic and customer-focused Customer Service Representative to join our team at MM Royalcare Marketing Services Inc.' in Cebu City Cebu . As a Customer Service Representative, you will be responsible for providing exceptional support and assistance to our customers across our travel and cruise service offerings. This is a full-time role with opportunities for growth and development within our expanding business. What you'll be doing Responding to customer inquiries and requests via phone, email, and other communication channels Assisting customers with bookings, modifications, and cancellations for our travel and cruise products Troubleshooting and resolving customer issues in a timely and professional manner Providing accurate information about our products, services, and policies Maintaining detailed records of customer interactions and following up as necessary Contributing to the continuous improvement of our customer service processes and procedures What we're looking for 3 Months & Up of experience in a customer service or call centre environment, preferably in the travel or hospitality industry (but not required) Excellent communication and interpersonal skills, with the ability to build rapport and provide a high level of customer service Strong problem-solving and critical thinking skills to effectively handle customer inquiries and concerns Proficiency in using computer systems and software, including customer relationship management (CRM) tools Flexibility to work in a fast-paced, dynamic environment and adapt to changing priorities A passion for providing exceptional customer experiences and a commitment to continuous improvement What we offer Competitive salary and performance-based bonuses Comprehensive health and wellness benefits Opportunities for career advancement and professional development A dynamic and collaborative work environment with a supportive team Company-sponsored social and team-building activities About us MM Royalcare Marketing Services Inc.' is a leading provider of travel and cruise services, offering a wide range of products and experiences to our customers. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted name in the industry. Join our team and be a part of our exciting journey as we continue to grow and deliver exceptional service to our valued customers. Apply now for this rewarding Customer Service Representative role and be a part of the MM Royalcare Marketing Services Inc.' team. #J-18808-Ljbffr
-
Customer Service for Corporate Travel
2 weeks ago
Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱400,000 - ₱1,200,000 per yearJoin our dynamic team as a Customer Service Representative for our Corporate Travel division. This is a full-time position based in Cebu Central Visayas, offering a highly competitive salary and the opportunity to work with a leading provider of corporate travel solutions.What you'll be doingProvide exceptional customer service to corporate clients, handling...
-
Travel consultant
2 weeks ago
Cebu City, Central Visayas, Philippines UHX Travel Central Full time ₱150,000 - ₱250,000 per yearAbout the role Join our dynamic team at UHX Travel Central as a Travel Consultant. In this full-time role, you will be responsible for providing exceptional customer service and helping our clients plan their dream vacations. Based in our Cebu City office, you will work closely with our travel experts to craft personalised itineraries and ensure our...
-
Travel Customer Service Representative Makati
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Metacom Full time ₱264,000 per yearJob Description:We are hiring Customer Service Representatives for a Travel Account based in Makati. This role is beginner-friendly and perfect for those who want to start a career in customer service. You will assist customers with booking concerns, travel inquiries, and basic account questions. Training will be provided.Responsibilities:Assist customers...
-
Travel & Cruise Customer Service Representative
3 weeks ago
Cebu City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeUrgent in need of Customer Service for TRAVEL & CRUISE Account in CEBU Work set -up: Work onsite Duties: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Qualifications: with atleast 3 months of call center experience High...
-
Travel & Cruise Customer Service Representative
2 weeks ago
Cebu City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeUrgent in need of Customer Service for TRAVEL & CRUISE Account in CEBU Work set -up: Work onsite Duties: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Qualifications: with atleast 3 months of call center experience High school...
-
Cebu City, Central Visayas, Philippines Enshored Inc. (External) Full time ₱300,000 - ₱450,000 per yearEnshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our team is composed of...
-
Travel Manager
1 week ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱80,000 - ₱120,000 per yearWE ARE LOOKING FOR BOOKING MANAGERQualifications:With Customer Service ExperienceOver 4 Years Booking ExperienceGood Negotiation SkillsGood Communications / Admin SkillsManager / Supervisor ExperienceGood in Shifting Schedule/ Graveyard shiftwith handling young generation employees.BookingmanagerhashtagTravelAgencyBPOJob Type: Full-timeBenefits:FlextimePaid...
-
Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines FLYEAST TRAVEL AND TOURS OPC Full time ₱250,000 - ₱500,000 per yearAt Flyeast Philippines, we love to work with enthusiastic, proactive, and passionate people. Our mission is to provide exceptional customer service to our valued customers. If you possess the qualifications below, CLICK APPLY NOW AND BE PART OF OUR GROWING TEAMAt least 1 year of experience in customer service or e-commerce is a PLUS FRESH GRAD or UNDERGRADS...
-
Mandaluyong City, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱20,000 - ₱40,000 per yearThe Customer Service Representative (CSR) serves as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and a customer-first mindset to effectively handle calls, chats, emails, or in-person interactions.Account:...
-
Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines SSG Full time ₱24,000 - ₱324,000 per yearUrgently Hiring With or Without Experience for our International Voice Account Location: Skyrise, Cebu CitySalary: Earn as much as P24,000 + P5,000 sign-on bonus* As a Customer Service Representative, you will be our friendly voice, engaging with customers to provide top-notch support and assistance. From answering inquiries to resolving complaints, you'll...
