
Senior Manager- Financial Crime
4 weeks ago
As Senior Manager - LOD1 Financial Crime, you are responsible for managingLOD1 Operational Compliance and Fraud teams, based in Cebu, PI.
These teams (70+ FTEs) perform a critical role, managing our firstline of defense for Post Transaction Monitoring, Enhanced Due Diligence,Sanctions and Chargebacks.
Working closely with the Director of Operational Compliance, you are responsibleday-to-day team performance management and improvement, and forimplementing a new strategic direction for the areas you manage by makingdata-driven decisions on new processes and ways of working, reporting theresults of those changes, and identifying and recommending enhancements,improvements, and potential automation opportunities.
As a key part of Operations leadership team, you drive operationalexcellence and process transformation, whilst assessing and mitigating risks andbudgetary constraints.
Reporting to the Director of Operational Compliance, you will:
- Deliver a strategic transition across all of Compliance and FraudOperations in Cebu by revolutionizing the way the teams are working today
- Work in an agile way to understand problems and find solutions
- Use a data-driven approach to identify ways to enhance, automate andimprove the processes and procedures for Operational Compliance &Fraud.
- Build and maintain effective working relationships with your teammembers, and key internal and external stakeholders (including theCompliance Team, Fincrime strategy and analytics, Product, and ourexternal partners).
- Delivering weekly management information and reporting; working withDirector Compliance Operations to address actions that arise out of same
- Manage, develop, and enhance the Compliance and Fraud Teamperformance in Cebu, including identifying and providing themdevelopment opportunities
- Adhere to and comply with all applicable laws, regulations, and guidance,including those related to Anti-Money Laundering and Compliance, as wellas adhering to company policies and procedures
What we\'re looking for from you
- Bachelor\'s Degree or relevant work experience
- Proven experience of leading large operational teams delivering a corebusiness function for at least 5 years, ideally leading more than one team
- Proven experience of managing a large-scale team transformation projectfrom start to finish
- Strong analytical, communication and organizational skills
- A great communicator and team player who can be honest about issuesthey identify, able to adapt to different stakeholders and challenge whenrequired
- Ability to perform successfully under pressure and meet tight deadlines
- Proven track record of moving metrics and reaching KPI goals
- Able to create an inspiring team environment which is open, and ideas arevalued. Comfortable giving and receiving feedback.
- Experience of working in Compliance and/or Fraud in an international banking or payments environment
- Knowledge of dealing with customers enhanced due diligence andscreening, post transaction monitoring and suspicious activity investigation
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