
Sales Representative
4 hours ago
Overview
We are looking for a dynamic and customer-focused Sales & Customer Service Representative to join our team. This dual-role position is responsible for developing strong client relationships, identifying sales opportunities, and ensuring excellent customer support throughout the client lifecycle. You’ll play a critical role in both growing revenue and maintaining high levels of customer satisfaction.
Sales Responsibilities- Actively identify and pursue new sales opportunities with prospective and existing customers.
- Respond to customer inquiries, prepare accurate quotations, and follow up to close deals.
- Maintain up-to-date knowledge of products, pricing, and promotions.
- Build long-term client relationships by understanding customer needs and offering tailored solutions.
- Meet or exceed sales targets and key performance indicators (KPIs).
- Serve as the primary point of contact for customer inquiries, orders, and service issues.
- Process orders accurately and coordinate with internal departments to ensure timely delivery.
- Handle returns, complaints, and escalations professionally and efficiently.
- Provide product support and post-sale assistance to ensure customer satisfaction.
- Maintain accurate records of customer interactions, transactions, and feedback in CRM systems.
- 1-3 years of experience
- Bachelor's degree required
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