Human Resources Manager

Overview

The People Group Manager is responsible for managing and overseeing all PG functions within the organization. This includes recruitment, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws. The PG Manager plays a key role in fostering a positive workplace culture, supporting management, and ensuring the organization’s human resources strategies align with business objectives.

• Recruitment and Staffing: manage the full recruitment cycle, from job posting to candidate selection and onboarding; develop strategies to attract top talent with external recruiters, job boards, and networking; ensure compliance with legal requirements and company policies during recruitment and hiring processes; conduct interviews and make hiring recommendations to department heads.
• Employee Relations: act as a liaison between employees and management to maintain a positive and productive work environment; resolve employee conflicts, address grievances, and mediate disputes; promote a culture of inclusion, respect, and collaboration; provide guidance on performance, discipline, and behavior.
• Performance Management: develop and manage performance appraisal systems to align employee performance with organizational goals; provide coaching and support to managers and employees; address performance issues and recommend corrective actions; coordinate regular performance reviews and goal-setting sessions.
• Training and Development: assess organizational training needs and implement development programs; organize training sessions to improve job skills, compliance, and leadership abilities; develop leadership and succession plans to identify and grow future leaders; support continuous professional development and career progression.
• Compensation and Benefits: oversee employee compensation programs to remain competitive and aligned with industry standards; manage employee benefits programs (e.g., health insurance, retirement plans, wellness initiatives); recommend salary structures, incentive plans, and benefits-related matters; ensure timely and accurate administration of payroll and benefits processes.
• Compliance and Risk Management: ensure the company complies with Department of Labor and other government standards; stay updated on HR-related legislation and implement changes to policies and procedures; monitor HR records in accordance with legal and company requirements; recommend risk management and employment law actions to management.
• HR Policies and Procedures: develop, implement, and maintain company-wide HR policies and procedures; ensure policies are communicated clearly to employees and consistently enforced; review and update employee handbooks to align HR practices with organizational needs.
• Employee Engagement and Retention: implement initiatives to enhance engagement, satisfaction, and retention; conduct employee surveys to gauge satisfaction and recommend improvements; recognize and reward employees for contributions; develop programs to foster work-life balance and well-being.
• HR Administration and Reporting: maintain accurate HR records and documentation; prepare regular HR reports on employee metrics and turnover; manage HRIS systems and ensure data accuracy.

• Bachelor’s degree in Human Resources, Business Administration, or related field; a master’s degree or professional HR certification is a plus.
• Minimum of 5 years of HR experience, with at least 2 years in a managerial role.
• In-depth knowledge of HR policies, employment law, and best practices.
• Strong leadership and interpersonal skills; ability to handle sensitive and confidential information.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Proficient in HR software and Microsoft Office applications (Excel, Word, PowerPoint).
• Strong organizational and multitasking abilities.
• Experience with email and digital communication platforms (e.g., Zoom, Google Meet, messaging apps).

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Retail